Intercom, Inc.

OCTOBER 13, 2022

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. Third, a new visual bot builder.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

The Product Coalition

MAY 23, 2022

It’s all about the experiences in the metaverse, which is why some famous brands have started collaborating with metaverse platforms like Roblox and Decentraland to provide immense engaging and interactive platforms. Experts predict that the creator economy will become a multibillion-dollar industry thanks to the metaverse.

Customer Experience 120

Customer Experience Inbound Outbound User Testing 120

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. At first when you have no brand, just a working product and only a handful of customers, you really have to find any opportunity to get your name out there.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Business of Software Conference

MAY 21, 2020

And all of these have brand recognition. So, whether that’s drug delivery in Ethiopia, cash transfers in Kenya, or maternal services in Bangladesh, we want them to be able to say that the amount of money that was spent resulted in exactly how many individuals were treated. So how do we do it? High-level Strategy.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

AUGUST 1, 2019

How have you been able to grow your brand and build the word of mouth momentum? You have that every day, and if you’re a financial services company (particularly a lending company like where I came from), you crave something that allows you to be in front of your customer every day. People are willing to try a new brand.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Intercom, Inc.

MARCH 17, 2022

Today, he’s an active voice within the product management community and a product evangelist at the product analytics platform Amplitude, and it fits him like a glove. Customer success, support, and sales teams can be great allies in providing good insights or helping make higher-quality decisions. And this takes various sorts.

Analytic Tools 151

Analytic Tools Research Software Data Visualization Customer Experience 151