Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them
Userpilot
MARCH 23, 2023
And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 3: Poor customer service or experience with the sales teams can make customers churn.
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