Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. So let’s abandon the words ‘customer’ and ‘user’ entirely, and be more explicit about who/what we mean. See personas 4 and 7.”

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. What is fintech?

Research Software 119

Research Software Feedback Software Reporting Tools Data Visualization 119

The Product Coalition

OCTOBER 3, 2023

It is available both as a browser extension and a mobile wallet to help users to securely store tokens and digital assets in a decentralized manner. Despite ups and downs in the crypto market, MetaMask has secured a prioritized place with more than 21 million active users each month.

User Testing 114

User Testing Research Software Feedback Software Customer Feedback 114

Userpilot

JANUARY 11, 2024

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. to assist customers at all times. What is FinTech onboarding?

Onboarding KPIs 105

Onboarding KPIs Customer Experience Feedback Software User Testing 105

Userpilot

OCTOBER 4, 2022

The adopter categories divide consumers into groups depending on their readiness to use new products or innovations. Innovators (2.5%) are the first ones to try new products because new ideas and technologies are an important part of their lives. They are happy to test the product and provide feedback. Book a demo !

Feedback Software 97

Feedback Software User Testing Product Research Customer Feedback 97

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). become a professional services/custom consulting company.  We can accidentally (but rapidly!)

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

UX Studio

OCTOBER 11, 2022

Did you know that customers pay 4.5x more if they receive a positive customer experience (CX)? Furthermore, companies that provide great customer experiences grow 5x faster and bring in 5.7x It’s no longer an option to offer your customers mediocre digital customer experience. What is Digital Customer Experience?

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Alchemer Mobile

JUNE 12, 2019

Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. For example, privacy rules restrict the ways financial institutions can interact with customers through their mobile apps. Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? Amid the COVID lockdown, people spend even more time-consuming mobile content than ever before. Amid the COVID lockdown, people spend even more time-consuming mobile content than ever before. It’s likely your mobile device.

Research Software 114

Research Software Feedback Software Artificial Inteligence User Testing 114

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

Being one of the largest tech companies on the planet, it should come as no surprise that landing a job at Facebook is not necessarily a walk in the park. This is especially true if you're looking to join the technical program management team. The questions are both challenging and Facebook-specific. Feeling overwhelmed? Have no fear!

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

Mixpanel

JANUARY 12, 2023

We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. Copywriting, while often thought of as something creative and inspired, is a technical craft. Start with customer research.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Imaginary Cloud - Design

SEPTEMBER 17, 2020

It is also a word that is becoming more and more popular in the vocabulary of product and user experience designers. Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

Mironov Consulting

JUNE 25, 2023

 Sales (inevitably) wants to expand our European SMB tech manufacturing ICP to include US-based global banks. Product fit will probably be catastrophic.  This  This requires a quick-but-urgent review of the opportunity with Product and Engineering before it’s committed to the revenue pipeline.

Weak Development Team 127

Weak Development Team User Testing Customer Feedback Customer Experience 127

The Product Coalition

OCTOBER 19, 2020

Companies can slash operations costs because they no longer have to account for infrastructure, office space, seat costs and technology for the new team. Their list of services spans mobile apps and web development, Salesforce CMS solutions, digital marketing, IoT and AI, and testing and quality analysis.

Research Software 89

Research Software Technical Review Development User Testing 89

Mironov Consulting

MARCH 9, 2024

  (And we’ll be speaking the language of money , not technical processes.)   To be useful, Count The Digits and similar heuristics fit into a larger framework where we have strong customer insights and thoughtful goals/strategies/OKRs.   Tests with first-time users show an average 8.5

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. Yamini Rangan , CEO at Hubspot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. Due to deep learning’s parallel computing capabilities, generative AI models may be trained and used on high-performance computing platforms, enabling scalability.

Generative AI 121

Generative AI Feedback Software Research Software User Testing 121

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability. Customers are expected to use the product as it is. For example.

Feedback Software 132

Feedback Software Analytic Tools Onboarding KPIs B2B 132

Valerian Tech

FEBRUARY 10, 2023

Cryptocurrency is a type of digital or virtual currency that uses cryptography for security and operates independently of a central bank. Cryptocurrencies are decentralized, meaning they are not issued or backed by governments or central banks. Some examples of cryptocurrencies include Bitcoin, Ethereum, Litecoin, and Ripple.

CTO 52

CTO CTO Coach Technical Review Feedback Software 52

Split

JULY 27, 2023

They enable rapid deployment of features, testing in production environments, and easy rollback or disablement when needed. By using feature toggles, enterprises can reduce downtime associated with more traditional deployment methods, allowing for greater customer satisfaction through faster delivery of new features.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Usersnap

MARCH 16, 2023

This article will help you understand (or remind you) what a B2B2C business model is, and learn how POM navigated its industry’s challenges successfully by understanding their customers’ needs. ” B2B2C, or business-to-business-to-consumer, is a business model that connects manufacturers to retailers to consumers.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

The Product Coalition

AUGUST 29, 2022

The key metrics you can use to do this are: Acquisition : Can your API improve the number of new customers signing on for an existing revenue stream? Activation : Can your API improve the number of new customers that successfully become long-standing customers for an existing revenue stream?

Banking 123

Banking Technical Review User Testing Systems Review 123

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Before we can understand our customers, we have to understand ourselves.

Research Software 96

Research Software Feedback Software User Testing Product Research 96

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Sachin Rekhi

JUNE 1, 2017

I'm a firm believer in needing to find your personal passion/skill/opportunity fit as the ultimate path to career fulfillment. And it takes a careful balance of all three dimensions because simply finding fit along one dimension unfortunately won't result in success nor fulfillment. Sometimes that meant literally fetching the coffee.

Technical Review 109

Technical Review Software Review Research Software Reporting Tools 109

UX Studio: Product Management

OCTOBER 9, 2021

Like with most jobs, for us – UX Researchers – this meant moving our daily communication online, including research, creative processes, and communication. In July, we interviewed four UX researchers from Hungary. Our goal was specifically to focus on how UX Research as a profession has changed in Hungary.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

The Product Coalition

MARCH 9, 2021

Users should have an opportunity to book the ride just in a couple of seconds, without the necessity to provide a lot of details. This will give users all the options available to choose the most suitable one. Ubers shows available cars even before the user confirms a ride. The required minimum is bank cards and cash.

Reporting Tools 166

Reporting Tools Weak Development Team Development Technical Review 166

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Besides those, our digital creations captivate the target audience to drive high conversion rates while being user-friendly. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. He doesn’t have a technical background and currently works in a different domain. He’s become passionate about technology and wants to make a career switch. John doesn’t fit that profile on either measure.

Technical Review 159

Technical Review Product Management Product Manager Research Software 159

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 132

Artificial Inteligence Data Visualization Analytic Tools Research Software 132

UX Studio: Product Management

NOVEMBER 24, 2020

It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . The company’s core services include software and mobile development, blockchain solutions, testing, and quality assurance. The company employs more than 500 design and development professionals. UX studio. .

Product Research 115

Product Research Research Software Software Review Technical Review 115

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. It may sound obvious but emotionally-engaged customers are more likely to recommend, more likely to repurchase, and are less price sensitive.

Data Visualization 130

Data Visualization Reporting Tools Analytic Tools User Testing 130

Userpilot

FEBRUARY 9, 2022

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. What is new user onboarding?

Analytic Tools 97

Analytic Tools Research Software Onboarding KPIs Customer Experience 97