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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. Live chat: You can enhance your self-service support system with the live chat feature.

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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

Reasons for seeking out Typeform alternatives vary from pricing concerns to the need for better branding options, more payment integrations, greater ease of use, etc. SurveyMonkey offers extensive customization and branding options. Likewise, you’ll need a Business plan subscription to create a custom close screen.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. Front-facing online engagement tools help bolster your brand identity and positioning. Analytics can guide your content strategy decisions both in-app and on other channels like social media.

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Too Many Churned Users? How to Minimize Churn in SaaS

Userpilot

If you’re a newer startup, your churn rate will likely be higher. Another reason could be because of bad customer service given to an existing customer. Also, collect customer feedback with surveys and analyze customer data with product analytics to make informed improvements. Most customers prefer self-service support.

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HELP! How to Find the Best Help Center Widget for your SaaS Business

Userpilot

Firstly, let’s imagine a scenario in which a user needs to filter the analytics on their reporting page. Then they browse around the various articles until they spot one about filtering reports. On the flip side, if you embed your help docs into your product using a help center widget, then the friction is reduced.

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The 15 Best Product Management Software For Your Product Stack

Userpilot

Mixpanel and Amplitude are two leading product analytics solutions that provide in-depth analytics. Usersnap and Canny are feedback platforms that allow businesses to capture, organize, and analyze product feedback. Product analytics to help you track user activity and make adjustments accordingly.

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What Is the Best Customer Onboarding Software for your SaaS?

Userpilot

There’s something for everyone here, from MVPs and early-stage startups to scaling SaaS businesses. Early stage startups have a lot to consider when thinking about customer onboarding software. Aazar does a great job of describing these on his blog. Another feature that Helpjuice offers is detailed analytics.