Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

Data Visualization 96

Data Visualization Analytic Tools Research Software Customer Experience 96

Userpilot

MAY 23, 2023

The rise of AI is grabbing headlines across the globe at the moment and the world of customer experience is no less. In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits.

Analytic Tools 89

Analytic Tools Feedback Software Research Software Customer Experience 89

UX Planet

DECEMBER 26, 2023

Source: www.adobe.com/sensei.html 2. It helps setup research questions and extract the insights from the interview findings. Article: www.adamfard.com/blog/ai-ux-design 3. FigJam AI helps you instantly visualize ideas, suggest best practices, and automate tedious tasks.

Research Software 95

Research Software Feedback Software Data Visualization User Testing 95

Intercom, Inc.

APRIL 15, 2021

And so naturally, he’s got some strong opinions about automation, AI, and how they can help you create better experiences for both potential and existing customers. Stop automating everything. Automation is a great way to improve your workflows and customer satisfaction, but only if it makes the customer journey easier.

Data Visualization 118

Data Visualization Analytic Tools Research Software Feedback Software 118

Atlassian

JANUARY 27, 2022

More than anything, we’re grateful for our customers, staff, and stakeholders. Customers look to Atlassian for innovative products that take the “work” out of teamwork, and we’re committed to coming through for them. Wins for enterprise customers. Download our Q2 FY22 earnings report here. Get off of onto my cloud!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Userpilot

APRIL 6, 2021

If you’re doing your job correctly as a product manager, customer retention should be the first thing you think about when you start your workday and the last thing you think about when you clock out. Allow us to walk you through the best strategies on the market right now for retaining customers. What is Customer Retention?

Feedback Software 53

Feedback Software Research Software User Testing Customer Experience 53

Usersnap

MAY 4, 2020

Jennifer Clinehens, the author of CX That Sings and Choice Hacking , whose an expert in customer behavior psychology and the Head of Experience at The Marketing Store – an agency that focuses on customer experience, joined the Feedback Tribe for an energetic round of Ask Me Anything. Here are the top 10 liked questions.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52