The Product Coalition

FEBRUARY 20, 2023

Product-market fit (PMF) is a tricky thing for startups. It’s that sweet spot where the needs of your target market perfectly align with what your product is offering, and if you’re a product manager at an early startup, it’s your job to help your product find that fit. You’re hiring sales and customer support staff as fast as you can.

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Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

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Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. Before we start, I should probably mention that for the last 3 years I have focused on customer research. I also worked with numerous tech startups and even built and run companies myself. customer journey.

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Userpilot

SEPTEMBER 5, 2022

As I’m writing this post, 76,942 employees in tech startups have been laid off due to the recession in 2022 alone (according to Layoffs.fyi Tracker). After some epic tech startup fails in the recent months , the VCs clearly stopped believing in the ‘unicorn dreams’. The market crash didn’t help. – by Peep Laja from Wynter.

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Intercom, Inc.

DECEMBER 10, 2019

This feature, if it solves a customer problem, results in measurable changes in how customers behave in your product, and ultimately this behavior change delivers an impact to your business. It wasn’t enough to efficiently solve customer problems; we needed to be thinking about how we were helping our business to be more successful.

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Onboarding KPIs Framework Product Research User Testing 281

Userpilot

JULY 5, 2022

Incremental innovation gives you time to listen to user feedback. In-app surveys , usability and prototype testing , or user interviews and focus groups can help you understand your customers’ requirements. If your customer feedback shows your product is very different from what they need, don’t wait and pivot.

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Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Data mismatches occurred, with some users receiving incorrect insurance information or pricing.

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Userpilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. Another way to structure teams is by customer journey stage , where a different team is responsible for one stage, like adoption. What is a product team structure?

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Analytic Tools Feedback Software Research Software Product Research 98

CardBoard

AUGUST 24, 2023

Imagine a team that aligns your product strategy with your business goals, fosters communication between different teams, and sifts through data to provide valuable insights. This includes strategic planning, collaboration between teams, handling customer feedback, analyzing data, and managing product launches.

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Userpilot

MARCH 24, 2021

The main difference being the company-level objectives can be applied to all products, and the product-specific objectives are derivatives from the company objectives, distilled down to a more customer-centric or product-centric outcome. Improve User Experience. Therefore generative user research must come first. Key Results.

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The Product Coalition

JULY 10, 2020

Customers are much, much , harder to please than they used to be! Customers don’t just want their needs to be met, they want to be delighted. While some companies prefer to use their MVP as a closed beta for testing only, other lean startups actually launch their MVP as the first version of their product. ??

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ProductPlan

APRIL 9, 2020

We are excited to welcome guest writer Carlos González de Villaumbrosia to the ProductPlan blog. This form of user research fills in the gaps that hard data can’t. It tells you about your customer’s opinions, what they’re thinking, and how they feel about your product. Sometimes customers don’t know what they want.

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Userpilot

DECEMBER 11, 2019

Feedback collection (Typeform, Feedier). User testing (UserTesting, Userfeel). Feedback management (Canny, Airfocus, ProdPad). You can customize your onboarding flows, analyze user behavior, and use in-app messaging to drive engagement. This is where your onboarding meets the individual needs of your users.

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Product Innovation Educators

JUNE 3, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . 2) Remember that your colleagues are also your customers. (3) Read the details at https://community.uservoice.com/blog/how-i-get-buy-in-on-my-product-roadmap/.

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Userpilot

JANUARY 31, 2022

Have an increased EQ and be empathetic towards customers, teams, and stakeholders. Run continuous market research, discovery, and/or user research to better understand how to solve problems. They understand product growth, work with continuous feedback loops, run competitive analyses, and assess potential new product ideas.

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Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

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Sachin Rekhi

JUNE 25, 2017

Most folks are looking for a pointer to a book or a class they can take on product management, but I always reply with a collection of blog posts from practitioners sharing their best practices. A compelling product design delivers a useful, usable, and delightful experience to your customers.

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The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. Any inaccuracies or misinterpretations are due to me.

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Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Enter our philosophy of Run Less Software. Can you describe our standards technologies?

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The Product Coalition

MAY 23, 2019

Even if you work for a company that is a house-hold name , you probably have heard inner rumblings on how to implement more effective strategies to reach a wider market and attract new users. In the eye’s of these hypothetical customers, they are getting their first glimpse of your brand on a notable and widely seen platform.

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The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

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Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? That’s why we’ve put together this comprehensive guide which covers different types of tools for collecting user insights , examines the key functionalities of each, and shows the pricing, making it easier for you to make a decision.

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DISQO

MARCH 28, 2019

Numerous product leaders explained to us how, with the help of rapid consumer feedback technologies like Alpha, they’ve been able to introduce cutting-edge products to market and impact meaningful metrics like user engagement and revenue. Data is transformed into actionable insights, rather than acting as a distraction.

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DISQO

MARCH 28, 2019

Numerous product leaders explained to us how, with the help of rapid consumer feedback technologies like Alpha, they’ve been able to introduce cutting-edge products to market and impact meaningful metrics like user engagement and revenue. Data is transformed into actionable insights, rather than acting as a distraction.

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Hutwork

MARCH 9, 2018

Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. 5 Designing Your Product’s Continuous Feedback Loop.

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Usersnap

MAY 26, 2020

Schremser’s talk at virtual summit The Journey to Customer-Centric Growth. Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey. And what did you expect?”

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Userpilot

FEBRUARY 23, 2022

Do you have a feedback management system in place? Gathering feedback is one of the most important aspects of managing a product. To truly understand how to build the best version of your product, you must tap into your customers’ feedback , frustrations, and insights. But what do you do once you get the feedback?

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Userpilot

FEBRUARY 16, 2022

Having an informed understanding of how to improve customer satisfaction in SaaS can help you stand out in the fast-growing software industry, but also build an unfair advantage among competitors. By simply listening to your customers, one can optimize user onboarding and engagement by acting on user sentimen t and feedback data.

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DISQO

AUGUST 14, 2015

Ken Norton’s weekly newsletter, Bringing the Donuts , is about startups and product management. Produced by Nir Eyal , Author of Hooked: How to Build Habit Forming Products, Product Psychology is an email course covering all things user behavior. 280 Group’s Optimal Product Management Blog. User Onboarding.

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DISQO

AUGUST 14, 2015

Ken Norton’s weekly newsletter, Bringing the Donuts , is about startups and product management. Produced by Nir Eyal , Author of Hooked: How to Build Habit Forming Products, Product Psychology is an email course covering all things user behavior. 280 Group’s Optimal Product Management Blog. User Onboarding.

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Product Research User Testing Product Management Product Manager 40

The Product Coalition

MAY 8, 2018

Then sharing openly the lesson learnt from the false start with the previous team may be an incentive to test the new partner against the challenges you have had faced before by listening to their feedback, assessing their know-how and attitude. It can help to understand standards of the software development company and check their expertise.

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The Product Coalition

MAY 8, 2023

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Your Customer Success team is critical to an effective feedback management process. Building a customer feedback management system? Contact with churned customers. Better data.

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The Product Coalition

APRIL 3, 2023

Product Feedback Step-by-step guide with examples How do you handle product ideas from customers? You’re a SaaS business serious about building a product your customers love. That means that you add new functionality when your customers ask for it. customer calls , emails , Slack , or something else.

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Feedback Software Customer Feedback User Testing User Friction 113

Amplitude

FEBRUARY 26, 2018

Do some user research. But when you’re building a product with lots of technical or business unknowns—something many startups and product teams are doing—this process breaks down. Each step gives feedback both to us and to the next step in the process. Make some mockups. Define your requirements.

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Userpilot

MARCH 7, 2022

It unlocks customer engagement, starts the customer relationship on the right foot, and ensures that customers continue using the product the right way for a long time to come. To attract potential customers, marketers invest a staggering amount of resources across multiple channels. What is customer onboarding?

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Roadmunk

NOVEMBER 23, 2017

Aman spoke to Nick , our own product manager at Roadmunk, about the guide (the process of making it, how it’s used, the feedback it received, and how other teams can benefit from the same exercise.). That’s getting one level deeper, about how do we actually get our products better, so we can serve our customers better.

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Userpilot

MAY 10, 2022

Collecting and analyzing customers’ feedback is the best way to understand how they feel about your product offering and if their demand level is enough to sustain your business long-term. Launching a PMF survey in-app guarantees high response rates and accurate responses since you are approaching users in a more contextual way.

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