Intercom, Inc.

DECEMBER 10, 2019

When you’re in the startup phase of a company, speed of shipping, and shipping uncomfortably early so you can learn what actually works, is essential for success. In addition, business metrics tend to be lagging indicators, which means that the feedback loop from testing to learning is often too slow to be of practical use to a team.

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Userpilot

SEPTEMBER 5, 2022

As I’m writing this post, 76,942 employees in tech startups have been laid off due to the recession in 2022 alone (according to Layoffs.fyi Tracker). After some epic tech startup fails in the recent months , the VCs clearly stopped believing in the ‘unicorn dreams’. How to Speed Up Your Feedback Loops? Dogs or cats?

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Userpilot

AUGUST 23, 2022

For instance, struggling startups can afford to avoid CS if they don’t have enough resources, but support is essential. Run voice of the customer programs and continuously collect customer feedback with individual interviews, focus groups, in-app surveys, etc. Then analyze the feedback and determine areas of improvement.

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Customer Experience Feedback Software Customer Feedback User Testing 97

Sachin Rekhi

JUNE 25, 2017

Most folks are looking for a pointer to a book or a class they can take on product management, but I always reply with a collection of blog posts from practitioners sharing their best practices. I still believe these remain the very best resources on the topic. The final but most important dimension of product management is execution.

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Product Research User Testing Analytic Tools Product Management 167

The Product Coalition

JULY 10, 2020

While some companies prefer to use their MVP as a closed beta for testing only, other lean startups actually launch their MVP as the first version of their product. ?? If startups truly want to stand out, they need to strive toward creating a minimum lovable product instead.” MVP: Minimum Viable Product ?—?this Looking for a good read?

Product Research 98

Product Research User Testing Customer Experience Research Software 98

Userpilot

JULY 5, 2022

If your customer feedback shows your product is very different from what they need, don’t wait and pivot. Closing the customer feedback loop will help your product stay relevant in the face of changing market trends and user expectations. Disruptive innovation is what many SaaS startups aspire to. Close the feedback loop.

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Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

JANUARY 31, 2022

A product manager in a startup will not have the same challenges as one in a scale-up or even one going through digital transformation in a large enterprise company. They understand product growth, work with continuous feedback loops, run competitive analyses, and assess potential new product ideas.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

CardBoard

AUGUST 24, 2023

Today, Product Ops is recognized as a key function in many organizations, from startups to large corporations. They strengthen customer feedback loops, and scale product knowledge within the company. Stripe : At Stripe, Product Ops’ primary focus is on providing value for the user.

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. The squads are small and agile, so they can move quickly and work in tight feedback loops. Buffer product team structure.

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Userpilot

MARCH 24, 2021

The most visceral example of why generative user research should inform strategy is in the case of early stage startups. The fact that it so often does not is a big reason why so many startups fail. Generative user research should inform strategy, while strategy should inform evaluative and investigative discovery.

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Product Research Onboarding KPIs Product Strategy User Testing 119

ProductPlan

APRIL 9, 2020

We are excited to welcome guest writer Carlos González de Villaumbrosia to the ProductPlan blog. Smaller startups may only be able to use one or two efficient and cheap methods, whereas massive companies will be able to do much more. A Minimum Viable Product (MVP) is a great learning tool, and gets you feedback on what users want.

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The Product Coalition

MAY 23, 2019

Once again, you are presenting yourself with an entirely new pool of potential customers, and you are now creating a positive-feedback loop. Even for startups, the chance to make a large gains is available. By aligning with larger companies, startups are putting their foot in the door to greater business opportunities.

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Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

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Product Innovation Educators

JUNE 3, 2016

Read the details at https://community.uservoice.com/blog/how-i-get-buy-in-on-my-product-roadmap/. Want to get hired as a product manager at a startup? Startups are embracing product management at a faster rate and adding product managers to their teams sooner. 5) A tight feedback loop. 5) A tight feedback loop.

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Intercom, Inc.

APRIL 19, 2018

The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. This was a team value that became to talk, when led to a blog post and ultimately this conversation. We need to take some time to properly define this, and that’s actually where the blog post and everything else came from.

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Userpilot

DECEMBER 11, 2019

This makes it a great entry-level tool for startups and SMBs. Hotjar has a free plan, so startups and SMBs can start recording sessions right away, with none of the costs that other product management tools have. You can communicate any new feature releases or updates to your users, closing the feedback loop. LiveSession.

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Data Visualization Feedback Software Research Software Analytic Tools 68

DISQO

AUGUST 14, 2015

Ken Norton’s weekly newsletter, Bringing the Donuts , is about startups and product management. 280 Group’s Optimal Product Management Blog. 280 Group offers a fantastic and highly actionable blog and newsletter that more than 50k product managers depend on. appeared first on Feedback Loop.

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Product Research User Testing Product Management Product Manager 40

DISQO

AUGUST 14, 2015

Ken Norton’s weekly newsletter, Bringing the Donuts , is about startups and product management. 280 Group’s Optimal Product Management Blog. 280 Group offers a fantastic and highly actionable blog and newsletter that more than 50k product managers depend on. appeared first on Feedback Loop.

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Product Research User Testing Product Management Product Manager 40

Usersnap

DECEMBER 10, 2023

With its intuitive interface and robust feature set, it is designed to capture and manage user feedback with unmatched precision. Usersnap is a visual communication tool tailored to capture and annotate feedback directly on live websites and applications. The post Best 15+6 UAT testing tools (2024) appeared first on Usersnap Blog.

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DISQO

MARCH 28, 2019

It was a critical step as he introduced a startup mindset and culture within his organization. This post was originally published on Octane blog by Entrepreneurs’ Organization and has been reprinted/posted here with permission. No PowerPoints or broken promises required!

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DISQO

MARCH 28, 2019

It was a critical step as he introduced a startup mindset and culture within his organization. This post was originally published on Octane blog by Entrepreneurs’ Organization and has been reprinted/posted here with permission. No PowerPoints or broken promises required!

User Testing 40

User Testing Customer Feedback Feedback Software Product Research 40

Userpilot

JULY 20, 2021

I also worked with numerous tech startups and even built and run companies myself. So we tweak important touch-points to automatedly collect valuable feedback. These feedback loops lead the company in becoming independent and truly customer-led. Yet Growth Marketing and Product Growth is not where I started.

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User Testing Research Software Feedback Software Product Research 105

Amplitude

FEBRUARY 26, 2018

But when you’re building a product with lots of technical or business unknowns—something many startups and product teams are doing—this process breaks down. Each step gives feedback both to us and to the next step in the process. The post How to Deal With Unknown Unknowns in Project Planning appeared first on Amplitude Blog.

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Research Software Technical Cofounder Feedback Software Product Research 66

Product Management 2.0

SEPTEMBER 15, 2016

Perhaps your VP of Products has decided to join a hot startup or you just realized that it’s time for your product management group to have its own seat at the leadership table. Furthermore, they develop a simple but thorough feedback loop so everyone knows what’s working and what needs adjustment.

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Product Research Product Management Product Manager Feedback Loop 45

The Product Coalition

MAY 8, 2018

Direct information exchange between engineers is short and straight-to-the-point, which leaves a room for facilitating communication and shortening the feedback loop. I hope that this blog post guides you well how to go through all those aspects as smooth as possible.

Feedback Software 60

Feedback Software Research Software Software Review User Testing 60

The Product Coalition

JULY 24, 2020

Up until this point in the blog series, the focus has been all about establishing the framework. Blogs were created and other metrics tracked to show this consistently as time progressed. these ideas likely haven’t been validated enough and need to go through a few iterations and feedback loops. Remember?—?these

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Product Research User Testing Data Visualization Customer Feedback 78

Hutwork

MARCH 9, 2018

Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. 5 Designing Your Product’s Continuous Feedback Loop. Sachin Rekhi, founder and CEO at Notejoy , a collaborative notes app for teams, writes about capturing user feedback.

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Roadmunk

NOVEMBER 23, 2017

One thing that we’re going to do at the end of the year, or quarter, is we’re going to grade ourselves on how we did on our OKR’s and use that as a feedback loop to the guide. I know that I’ll start looking into this myself and start getting the feedback loop going with our own PM culture here.

Product Research 40

Product Research User Testing Product Management Product Manager 40

Userpilot

FEBRUARY 16, 2022

Ensure you close the feedback loop by taking action on customer complaints or suggestions. Collect in-app feedback and improve customer satisfaction with Userpilot. The purpose of this survey is to measure customer loyalty for startups that have not yet received a PMF, in other words, no customer loyalty to measure.

Customer Satisfaction 98

Customer Satisfaction Feedback Software Analytic Tools Data Visualization 98

The Product Coalition

APRIL 24, 2023

Feedback management means: Collecting feedback Centralizing it from the channels you receive it Analyzing it to draw insights Prioritizing feedback to act on Closing the feedback loop The purpose of feedback repositories is to help PMs with that second piece: centralizing customer feedback.

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Feedback Software Analytic Tools User Testing Customer Feedback 102

Mixpanel

FEBRUARY 23, 2021

It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of teams to fail. And beyond the anecdotal, an often-cited 2019 study CB Insights found that “no market need” was the leading reason most startups don’t succeed. ” Credit: The Lean Startup Playbook. In short, yes.

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The Product Coalition

MAY 8, 2023

Role 3: Closing the customer feedback loop from Customer Success The last role of Customer Success teams in customer feedback systems is to close the loop. Closing the feedback loop means sending a follow-up with customers when you act on their feedback. It means sending a personalized message.

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Userpilot

MAY 10, 2022

It was developed by entrepreneur and startup advisor, Sean Ellis after benchmarking nearly a hundred startups. Don’t stop at PMF surveys, run a continuous feedback loop. Then you must always be collecting feedback. Want to keep your company on the path of growth? PMF surveys are not enough.

User Testing 98

User Testing Product Research Feedback Software Product Marketing 98

Userpilot

FEBRUARY 23, 2022

Use feedback to your advantage and find out more about the problem you’re solving. Setting up a proper workflow is important – from potential new ideas to closing the feedback loop (included below!). Cadence and responsibilities depend on how much feedback you’re getting. Customer feedback vs feature requests.

Feedback Software 98

Feedback Software Research Software User Testing Reporting Tools 98

The Product Coalition

APRIL 3, 2023

This article gives you a step-by-step guide — with examples — to build a user feedback collection system that you can trust — whether you’re a new startup or an enterprise. Keep track of the person’s contact information so you can get in touch with them later to ask any questions or close the feedback loop ( Step 8 ).

Feedback Software 115

Feedback Software Customer Feedback User Testing User Friction 115

Userpilot

MARCH 7, 2022

heatmaps, video captures from a website , customer feedback), the particular features they use, and how frequently they do so. “A A simple way to get customer feedback is a public roadmap with the ability to vote. We realized that we get a lot more user input by making the feedback loop open and accessible.”

Onboarding KPIs 98

Onboarding KPIs Customer Experience Customer Feedback User Testing 98

Usersnap

MAY 26, 2020

And of course, we looked at fast-paced startups, like Intercom. Why not build a customer service chat solution with a visual feedback component?” We wanted to understand better how our customers used the user feedback to influence their product development lifecycle. So, how did we start our customer feedback journey?

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98