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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. User segmentation. Training progress tracking and analytics. User segmentation. Gamification elements.

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Guide to Scaling Customer Support as Your Startup Grows: How to Scale Customer Support Without Compromising the Quality of Service

Userpilot

Having a friendly welcome page can also promote customer loyalty since it makes the user feel like they matter from even the earliest stages of their user journey. If you want to personalize the user experience, you could add modals that gather data so you can start the customer segmentation journey early on.

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10 Best Data Visualization Platforms for Product Managers

The Product Coalition

In a smaller company or a startup, you’ll probably find data visualization falling into your lap. In a smaller startup or for your own side project , you’ll be the person picking the platform! The company has a great resource base, which is supplemented by other users. It’s important to get comfortable with them.

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Best Customer Feedback Software for SaaS Businesses

Userpilot

Wide variety of different survey formats, including NPS, CSAT and CES Feedback options include Five Stars, Thumbs-up and Emojis As well as email, you can send surveys by SMS or link Embed surveys onto your website, or create a native mobile survey on iOS. Delighted Dashboard. Feedier Dashboard. Promoter Dashboard.

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Too Many Churned Users? How to Minimize Churn in SaaS

Userpilot

If you’re a newer startup, your churn rate will likely be higher. Another reason could be because of bad customer service given to an existing customer. Finally, customers churn because of difficult user experiences that make it a struggle to use the product. Most customers prefer self-service support.

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Userguiding vs Whatfix: Which Is Best For Your SaaS?

Userpilot

Userguiding and Whatfix are user onboarding, user feedback, and user analytics tools and each has its pros and cons. When it comes to Whatfix, it’s mostly used by enterprise companies and is very expensive if you’re a startup or an SMB. Try the best user onboarding tool for your SaaS now!

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Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

The software allows you to create in-app, interactive content that guides users through processes in real-time and offers them intuitive on-demand assistance, within any browser-based application. You will also save precious time and costs, while gaining valuable visibility into user behaviour and engagement trends. Userlane Reviews.