Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

Userpilot

JULY 30, 2022

It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. Task analysis enables you to design more efficient user experiences and ultimately drive your product growth. Identifying customers’ end goals by segmenting them in the welcome flow.

UX 98

UX Customer Experience Research Software User Testing 98

Userpilot

MARCH 21, 2023

In this article, we’re going to unpack a repeatable framework for you to analyze user tasks to create successful user experiences. User task analysis describes the process of observing users, building base knowledge about the actions they take within your product, and analyzing how they contribute toward goals. Book a demo today.

User Testing 97

User Testing Research Software Customer Experience Data Visualization 97

Userpilot

JULY 4, 2022

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. User experience is one of the factors contributing to the success of a SaaS product. As UX is a crucial element, it’s important for you to know what results in a poor user experience.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

NOVEMBER 17, 2022

There’s a science to successful customer onboarding, and following the client onboarding best practices in this article will set you on the right path. Read on as we explore client onboarding and how to combine creativity, thoughtfulness, and the right onboarding software to help customers ‘get’ your product.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Research Software 98

Userpilot

JANUARY 9, 2023

How can a personalized experience help drive retention? Personalize the onboarding process according to users’ JTBD. Book a demo to learn more about how Userpilot improves your customer retention rate. Book a demo to learn more about how Userpilot improves your customer retention rate. Let’s begin!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

OCTOBER 1, 2022

Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. We’ve compiled the fundamentals of proper user onboarding that leads to software adoption—so you don’t have to do more research. Use onboarding checklists to drive users to the activation point as fast as possible.

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

MAY 25, 2022

What’s the difference between user journey vs user flow? In UX design , there’s a lot of confusion about what these terms mean—even amongst experienced designers. User flow is a detailed representation of the path that shows the specific steps users take to complete a particular task.

User Testing 98

User Testing Customer Experience Customer Feedback Research Software 98

Userpilot

AUGUST 19, 2022

Both user personas and empathy maps are techniques used during the UX design process to understand users on a deeper level and create a product that resonates with them. It answers the question: who are we designing for? Creating user personas is part of a customer research process. What are user personas?

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

JUNE 8, 2022

Why is it important in UX design ? And how do you create and use one? If you Google “critical user journey” to find answers to these questions, you’ll come across dozens of user maps, but nothing concrete on how to map a critical user journey. Let’s dive right in.

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. It helps to not only improve the UX but also drive revenue. Task success. Get a Userpilot demo and see how. Engagement.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

APRIL 1, 2022

How can product managers prepare products for expansion into other markets? How do you develop and implement a SaaS localization strategy? A product localization strategy should cover all the aspects of UX like marketing , sales , features , or UI changes. What does the SaaS product localization process involve?

Research Software 98

Research Software Feedback Software User Testing Product Research 98

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 4, 2023

What’s the product design testing process? These are just a couple of questions we answer in this blog. More importantly, we look at the design testing process and various testing methods with their pros and cons. TL;DR Product design testing is the final stage of the design process. Let’s do it!

User Testing 98

User Testing Product Research Feedback Software Research Software 98

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. An activation funnel is very similar: it’s designed to boost activation rates and drive potential customers toward the activation point.

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer.

UX 98

UX Research Software User Testing Analytic Tools 98

Userpilot

OCTOBER 10, 2022

How about some product marketing examples? How did their product marketing strategy put their audience first? How did they successfully communicate value? What made them successful? Loom uses onboarding checklists to encourage users to get fully activated. Is your product marketing strategy lacking inspiration?

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98

Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Wireframing and prototyping software aids in designing and validating product UI and interaction flows.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. In this article, we’ll take a quick look over what a user persona is and how to create one.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. But how should you run them? In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. So let’s jump right in.

Research Software 98

Research Software Feedback Software Analytic Tools Customer Experience 98

Userpilot

MAY 19, 2022

Have you ever wondered what makes a successful product and how a product manager can build one? If yes, you’re in the right place as we’re just about to explore the 12 must-have characteristics of successful digital products. To be successful, your SaaS product needs to provide the right mix of features.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Userpilot

DECEMBER 21, 2022

You need marketing analytics tools to gather data and report on them together, track campaign success, and make data-driven decisions that lead to business and revenue growth. Userguiding is a user onboarding software that helps you build product walkthroughs and onboarding checklists. Let’s get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. Want to see how? What is evaluative research? Book the demo!

User Testing 98

User Testing Product Research Research Software Feedback Software 98

Userpilot

SEPTEMBER 12, 2022

Product managers should focus on increasing activation , e.g. with minimum viable onboarding. The product management process consists of 7 main stages, starting from market and user research and ideation, and finishing with the MVP release. If you wondering about the answers to these questions, we've got you covered!

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

Userpilot

SEPTEMBER 15, 2022

SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value. Want to learn how to collect and act on customer intelligence data? Keep reading this piece! There are two types of CI data: 1. customer feedback, feature usage).

Feedback Software 98

Feedback Software Research Software Analytic Tools Data Visualization 98

Userpilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. What is customer analysis?

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

OCTOBER 19, 2022

And how can you ensure every customer is satisfied, regardless of their category? Understanding the different types of customers and their needs is important if you're to achieve customer success. Website visitors may find your website through an ad or blog post. Loyal customers are every marketer's delight.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Research Software 98

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. Let me guide you through the brass tacks of the only, may I say, “growth hack” that can safely lead your product to success. These will truly be successful market fit products. Why is customer research important?

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. Market research insights Market research insights can help you understand customer segments , market size, and growth, as well as preferences.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

MAY 26, 2022

How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers. Walkme is a great tool for building employee onboarding experiences.

Feedback Software 98

Feedback Software Analytic Tools Research Software Education 98

Userpilot

OCTOBER 4, 2022

Wondering which attitudinal metrics you should track to measure the effectiveness of your UX ? These help you understand: how users feel about your product. how much time users spend on a feature. These help you understand: how users feel about your product. how much time users spend on a feature. UX metrics types.

Customer Experience 95

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 95

Userpilot

FEBRUARY 8, 2022

A product journey map is a key part of the product development and design process as it serves as a peek into how your users see and experience your product or service. In this article, we’ll cover what a product journey map is, why you need it, and how to build one. Let’s get started! User adoption journey map.

Data Visualization 98

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 98

Userpilot

AUGUST 6, 2023

How do you calculate marketing automation ROI? More importantly, how can marketing teams maximize it? An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses. Book the demo to see how! Let’s get right to it!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. Good user personas help you to design better products for your target users and achieve PMF. Put simply, user personas impact your entire business model.

Data Visualization 98

Data Visualization Analytic Tools Research Software User Testing 98

Userpilot

MAY 30, 2022

Let’s jump in to see what needs-based segmentation is all about and how you can collect data for that to increase the growth of your business. You can use needs-based segmentation for marketing, onboarding, lead generation, and creating a strong value proposition for your business. Why is needs-based segmentation important?

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. The insights from the market research feed into the go-to-market strategy. This outlines how to launch the product to the right clientele at the right time. This outlines how to launch the product to the right clientele at the right time.

Product launches 98

Product launches Product Research User Testing Research Software 98