Userpilot

SEPTEMBER 30, 2022

NPS score (net promoter score) — measures customer satisfaction and loyalty. ” Customer engagement score — indicates how engaged your customers and free trial prospects are. Pendo is a great product analytics tool that designed its own metric Product Engagement Score (PES).

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 84

Userpilot

MARCH 9, 2023

The post Pendo Free: A Thorough Review + Better Alternatives appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. If you want to see how Userpilot can help your team drive product adoption, book the demo!

Data Visualization 91

Data Visualization Software Review Analytic Tools Feedback Software 91

Userpilot

OCTOBER 19, 2021

Instead of NPS, Pendo places great emphasis on a proprietary metric called Product Engagement Score (PES). The post I Tried The Top 3 Pendo Features And This Is What I Found… appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Give Userpilot's free trial a spin today!

Data Visualization 87

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 87

Userpilot

JUNE 8, 2022

Net Promoter Score is a great way of measuring customer loyalty but do you know that there are a lot of NPS alternatives that you can also use for your SaaS? The NPS metric (Net Promoter Score) measures customer loyalty, satisfaction, and their tendency to become brand promoters. What is the Net Promoter Score (NPS)?

User Testing 52

User Testing Feedback Software Customer Experience Customer Feedback 52

Userpilot

APRIL 15, 2022

Pendo promotes its PES (Product Engagement Score) metric which doesn’t take into account user sentiment. Compared to Pendo, Userpilot allows you to trigger the experiences based on more relevant characteristics like user engagement, custom events, form responses, and even NPS scores. Limited segmentation options in Pendo.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 86

Userpilot

NOVEMBER 11, 2022

Use advanced product analytics and in-app flows analytics to identify where users need help and create granular user segments to trigger in-app experiences contextually ( segment based on user identification data, in-app engagement, custom events, clicks, hovers, form fills, user feedback responses, NPS scores and more). GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Easy-to-set-up advanced analytics, including their proprietary Product Engagement Score (PES), which combines adoption, stickiness , and growth. Pros of Pendo What are Pendo’s greatest strengths? Book the demo!

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Reporting Tools 93

Userpilot

NOVEMBER 17, 2022

Use advanced product analytics and in-app flows analytics to identify where users need help and create granular user segments to trigger in-app experiences contextually ( segment based on user identification data, in-app engagement, custom events, clicks, hovers, form fills, user feedback responses, NPS scores and more).

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 23, 2023

For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. Then, you can analyze the scores, tag responses, and use the data to create specific user segments. For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 4, 2023

For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. You can build micro surveys, embed Typeform long surveys, collect and analyze NPS responses, and segment users based on scores and responses so you can trigger more personalized experiences. Get a Userpilot demo here.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 1, 2023

However, even with the paid plan NPS functionalities are limited: you can’t segment users on NPS scores and leverage NPS data to drive loyalty for each group. For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. Get a Userpilot demo here. Pros of Pendo?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Feedback analytics and response monitoring are the next key features if you want to not only collect feedback but also analyze it and understand the intent behind your customers’ scores. For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. Get a Userpilot demo here.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

OCTOBER 30, 2023

These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. It’s worth noting that some analytics features such as the product engagement score (PES) or data explorer are locked to the Growth plan or higher.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 18, 2023

For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. You can build micro surveys, embed Typeform long surveys, collect and analyze NPS responses, and segment users based on scores and responses so you can trigger more personalized experiences. Get a Userpilot demo here.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 1, 2023

For example, you can’t create user segments based on NPS scores and use insights to personalize the user experience. For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. Even with a paid plan, the NPS capabilities are still limited. Get a Userpilot demo here.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

You cannot segment users based on NPS scores or specific responses in your polls, for example. Feedback analytics and response monitoring are the next key features if you want to not only collect feedback but also analyze it and understand the intent behind your customers’ scores. There you have it. Get a Userpilot demo here.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MAY 4, 2023

For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. You can build micro surveys, embed Typeform long surveys, collect and analyze NPS responses, and segment users based on scores and responses so you can trigger more personalized experiences. Get a Userpilot demo here.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 18, 2023

For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. You can build micro surveys, embed Typeform long surveys, collect and analyze NPS responses, and segment users based on scores and responses so you can trigger more personalized experiences. Get a Userpilot demo here.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 18, 2023

For example, you can’t create user segments based on NPS scores or specific answers you collect with your polls. You can build micro surveys, embed Typeform long surveys, collect and analyze NPS responses, and segment users based on scores and responses so you can trigger more personalized experiences. Get a Userpilot demo here.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 24, 2023

It has a great blog with a lot of educational material. Appcues analytics are not as advanced as Pendo’s which also includes customer health scores. Pendo Growth: Custom MAU, single-app, NPS and PES, Resource Center, and access to support compared to lower plans. Appcues doesn’t support employee training.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 27, 2022

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. Pendo Growth: Custom MAU, single-app, NPS and PES, Resource Center, and access to support compared to lower plans. There you have it.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 25, 2022

Use advanced product analytics and in-app flows analytics to identify where users need help and create granular user segments to trigger in-app experiences contextually ( segment based on user identification data, in-app engagement, custom events, clicks, hovers, form fills, user feedback responses, NPS scores and more). PROs of UserGuiding.

Analytic Tools 70

Analytic Tools Feedback Software Research Software Data Visualization 70

Userpilot

FEBRUARY 27, 2023

Metrics and tools Popular user onboarding metrics include feature adoption rate, product stickiness, churn rate, time to value, customer lifetime value, user activation rate , Product Engagement Score (PES) , and user retention rate. Product Engagement Score (PES) combines adoption, stickiness, and growth rates into one metric.

Onboarding KPIs 102

Onboarding KPIs User Testing Customer Experience Customer Feedback 102

Userpilot

FEBRUARY 21, 2023

appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Add in-app guides, and video tutorials, and give users access to search the knowledge base or reach out to support. Try Userpilot FREE 14 Day Trial No Credit Card Required The post Pendo vs WalkMe – Which Is Better for No-Code Growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Add in-app guides, and video tutorials, and give users access to search the knowledge base or reach out to support. Try Userpilot FREE 14 Day Trial No Credit Card Required The post Pendo vs Apty: Which Is Better for No-Code Growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

OCTOBER 27, 2022

Use advanced product analytics and in-app flows analytics to identify where users need help and create granular user segments to trigger in-app experiences contextually ( segment based on user identification data, in-app engagement, custom events, clicks, hovers, form fills, user feedback responses, NPS scores and more). Let us help you.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

MARCH 20, 2023

The analytics features it offers include: Event tracking Paths Reports NPS tracking and analytics Product Engagement Score (PES) analytics The three features we will be having a closer look at are: User segmentation Funnel analysis Retention analysis Pendo dashboard. ✅ Product Engagement Score (PES). Pendo pricing.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

Userpilot

FEBRUARY 21, 2023

appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Add in-app guides, and video tutorials, and give users access to search the knowledge base or reach out to support. Try Userpilot FREE 14 Day Trial No Credit Card Required The post Pendo vs Userlane – Which Is Better for No-Code Growth?

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52