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How Interactive Self-Serve Guides Help You Elevate Customer Experience

Userpilot

To be effective with customer service, companies have to consider the product, audience, and the major channels customers like. The self-serve approach to customer service provides users with the guidance and resources they need to learn and use the product themselves. Localize your guides to drive more engagement.

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Product Localization Strategy in 7 Steps: Expert Advice From Anna Iokhimovich

Userpilot

When your startup is planning to enter new markets, supporting local languages becomes a top priority. However, that’s not all product managers must consider when building a product localization strategy for the first time. Product localization strategy step #1: Spread the word.