CX expert Annette Franz on putting the ‘customer’ in ‘customer experience’
Intercom, Inc.
FEBRUARY 25, 2021
This is Scale, Intercom’s podcast series on driving business growth through customer relationships. They’ve got to be analysts, they’ve got to be researchers, they’ve got to be project managers, they’ve got to be good communicators.he Empathizing with customers with Annette Franz , on Engati CX.
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