Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. She advises executives around the world regarding product management. CEO of Product Labs. Author of “The Build Trap”.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. A CRM for Product.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

NOVEMBER 29, 2022

An ecosystem in SaaS is a group of related apps, 3rd party components, and content that seamlessly work together to solve user pain points. Ecosystems allow companies to better satisfy user needs and improve user experience. Templates allow companies to showcase their products and onboard customers quickly.

Customer Experience 85

Customer Experience Technical Advisors User Friction Education 85

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. But I also advise designers not to oversee the business side of the relationship. So just to give you an idea. So that’s amazing.

Research Software 63

Research Software Feedback Software UX User Testing 63

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. She is my blog editor and also helps out with a variety of content marketing activities for Product Talk. Discovering opportunities through continuous customer touch points is another guiding principle of continuous discovery.

Product Research 214

Product Research User Testing Research Software Data Visualization 214

Userpilot

MAY 26, 2021

If you see onboarding in the broader sense as customer education , there are few things more essential than educating your customer about how to derive value from your product. Take the user on an interactive walkthrough. Customer education shouldn’t end after primary onboarding. The “Aha Moment,” leading to activation.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52