Userpilot

DECEMBER 13, 2023

We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Book the demo! This translates into higher customer satisfaction and brand loyalty. How do you develop a robust UX strategy?

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Alchemer Mobile

MAY 31, 2024

Picture this: customers who feel truly heard are not just passive participants but enthusiastic advocates for your brand. Why do brands struggle with closing the loop? But many companies struggle with closed-loop feedback and are unable to follow up on their customer’s specific feedback in a personalized way.

User Testing 130

User Testing Product Research Feedback Software Customer Feedback 130

Userpilot

FEBRUARY 26, 2023

Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. Book a demo today to learn how it helps you. Likewise, both playbooks are unique across SaaS companies, accounting for differences in approach, targets, interaction levels, etc.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. To see how Userpilot could replace Intercom, book the demo! Before you commit to any of them, you can book a live demo and try it out for free for 14 days.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JULY 23, 2023

Book a demo now to see how Userpilot can help your GTM team build code-free product experiences , analyze the behavior of existing customers, and boost customer success and retention. For most companies, the go-to-market team includes the GTM Manager and product, marketing, and sales folks. What’s a go-to-market strategy?

Research Software 96

Research Software Data Visualization User Testing Marketing 96

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Create communities around your brand to connect directly with customers. So why not try a demo to see for yourself? Host webinars to educate and interact with your audience. Increased customer loyalty and retention.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. Benefits of localized content for SaaS companies include extending the market reach and improving customer experience and satisfaction. SaaS companies can start localizing content from the beginning to attract global customers. Book the demo to see how it works!

Research Software 98

Research Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

MAY 27, 2024

Customer perception can make or break your brand reputation. Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Positive customer perception can lead to brand loyalty, while negative perception (e.g.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

The Product Coalition

APRIL 7, 2021

This article may help you find the right company. Today, many brands realize the urgent demand for having their own mobile application to be tightly connected with their customers and run their businesses online more successfully. Since its inception in 2013, the company has served over 300 clients from around the world.

Research Software 113

Research Software Feedback Software Artificial Inteligence User Testing 113

Userpilot

APRIL 10, 2023

Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. Dropbox, Slack, and Grammarly are great examples of companies that have successfully harnessed the power of the freemium model to drive growth. Book the demo !

Feedback Software 97

Feedback Software Analytic Tools User Testing Strategy 97

Userpilot

MAY 30, 2024

Looking to track and improve customer sentiment for your brand? TL;DR Customer sentiment is the overall feeling your customers have about your brand. It’s a mix of customer opinions, emotions , and attitudes based on their experiences with your company. Book a personalized demo with Userpilot to get started.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

MARCH 14, 2023

With freemium , companies are able to increase their brand awareness and grow their customer base at a low cost. The freemium pricing strategy is best suitable for early-stage companies still working on their product-market fit and products that are simple to use and satisfy simple user needs.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Userpilot

AUGUST 10, 2023

To check Userpilot’s onboarding features, book the demo! Remember onboarding starts before signup Many companies think that onboarding should start once the user signs up for the product. This depends on the company’s goals and the infrastructure they have in place. What is user onboarding?

Onboarding KPIs 96

Onboarding KPIs Customer Experience User Testing User Friction 96

Userpilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? The 8 Companies We Analyzed For The Best SaaS Onboarding Experiences: Box. Book a demo today! . . Who can we turn to for some inspiration? Productboard. StoryChief.

Feedback Software 145

Feedback Software Customer Experience User Testing Customer Feedback 145

Userpilot

OCTOBER 1, 2022

Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. So instead of relying on the dev team, why not try a Userpilot demo to see how you can improve adoption without coding? Becoming aware of the product’s existence through branding and marketing. Late majority.

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

MAY 1, 2024

Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals. Successful brand communities are the ultimate goal, offering valuable insights and fostering customer loyalty. That’s understandable!

Feedback Software 102

Feedback Software Customer Feedback User Testing Customer Experience 102

Userpilot

JULY 24, 2023

To see how to integrate the Zendesk chat widget and search engine in Userpilot's resource center, book the demo! Consequently, future auto-suggestions get more accurate and consistent with the brand's tone of voice. If you want to leverage Userpilot with Zendesk, book the demo! What are Zendesk integrations?

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

JUNE 12, 2023

Book a demo to see it in action. Goal-oriented user onboarding examples from successful SaaS companies We’ve broken down how to create a goal-oriented onboarding flow in your product. A survey asking about company size. Customize to align with your SaaS branding and craft the best possible customer onboarding.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Userpilot

AUGUST 2, 2023

TL;DR A customer engagement strategy is a comprehensive plan by SaaS companies to interact with customers and build long-lasting relationships. Book a demo to learn more! A customer engagement strategy is a comprehensive plan by SaaS companies to interact with customers and build long-lasting relationships. Where do they work?

Feedback Software 97

Feedback Software User Testing Customer Experience User Friction 97

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Why not book a Userpilot demo to see how you can gather feedback, calculate your score, and increase it?

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

MARCH 25, 2024

However, not all product tours are created equal: many companies fail to realize their full potential. SaaS companies that successfully use product tours for user onboarding include Groupize , Userpilot, Attention Insight , Google Analytics, and Loom. Book the demo to find out more! The company eats its own dog food.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 21, 2024

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. TL;DR Customer lifecycle management (CLM) is a strategic approach for tracking, analyzing, and optimizing customer interactions throughout their entire relationship with your company.

Data Visualization 105

Data Visualization Customer Experience User Testing Customer Feedback 105

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis. Book a demo now to learn how Userpilot helps you collect feedback data and analyze the sentiments behind it. Lexalytics – best sentiment analysis with Excel integration.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Reveal

AUGUST 15, 2022

SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. Software-as-a-service (SaaS) analytics is the analytics process used by SaaS companies to analyze data, derive actionable insights out of it, and make data-driven decisions. Reveal Embedded Analytics.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Userpilot

MARCH 26, 2024

Book a demo with Userpilot and harness the power of digital analytics! Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. What is digital analytics? Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Book a demo with Userpilot and harness the power of digital analytics! Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. What is digital analytics? Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Book a demo with Userpilot and harness the power of digital analytics! Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. What is digital analytics? Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Book a demo with Userpilot and harness the power of digital analytics! Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. What is digital analytics? Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Book a demo with Userpilot and harness the power of digital analytics! Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. What is digital analytics? Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MAY 20, 2024

Foster an online brand community to increase loyalty and create competitive advantages. To learn how to implement them with Userpilot, book the demo. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer retention? Why is it important to retain customers?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Companies are going beyond product marketing and investing in content marketing to deliver value to users. Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

APRIL 29, 2024

This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Behavioral segmentation organizes consumers based on their interactions with products and brands. Book the demo to find out more! Userpilot is a product growth platform with advanced segmentation features.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

Userpilot

MARCH 16, 2022

In this article, we’re going to look at the onboarding experience for 11 different SaaS companies and draw out valuable lessons you can apply to your own onboarding flows. Get a demo here. They use a simple onboarding survey asking for the name of the company and what they’re working on. Let’s dive in!

Data Visualization 105

Data Visualization Customer Experience User Testing Customer Feedback 105

Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. Glenn delves into different ways for leveraging feedback, managing negative responses, common mistakes companies should avoid, and much much more. PMF, CSAT, and NPS surveys are vital for SaaS companies to conduct. Let’s dive in.

User Testing 104

User Testing Customer Feedback Feedback Software Data Visualization 104

Userpilot

FEBRUARY 25, 2024

Sales funnels track lead conversion to customers, focusing on demo-to-trial and trial-to-paid stages, using conversion and churn rates. If you want an easy way to conduct funnel analysis, book a demo now to see how Userpilot can help! Let’s explore how each funnel operates and their unique contributions to the process.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 105

Userpilot

MAY 30, 2024

Book a demo to learn how. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feedback loop? When customers see their feedback acted upon, they develop a connection with the brand that fosters a sense of customer loyalty and trust.

Product Research 104

Product Research Feedback Software Feedback Loop User Testing 104

Userpilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. An omnichannel engagement strategy ensures consistency across all customer touchpoints for a seamless brand experience. That’s one question we discuss in the article. Let’s dive right in!

Onboarding KPIs 111

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 111