Usersnap

FEBRUARY 5, 2024

Imagine a whole user journey where grasping your users’ needs isn’t a task but an exhilarating step towards innovation. This rush can hinder the essential process of feature discovery, potentially leading to products that fail to satisfy user needs truly. Following user understanding, move on to ideation.

Product Research 52

Product Research Onboarding KPIs User Testing Feedback Software 52

The Accidental Product Manager

JUNE 26, 2017

The name of this new product would be the “Kold” and it was the company’s hope that they could turn it into yet another kitchen fixture just like their coffee machines have become. Some users reported that it was possible for the unit to overheat if it was placed too close to the wall. The Kold initially cost US$369.

Product Management 62

Product Management Product Manager User Testing Wireless 62

Andrew Chen

DECEMBER 13, 2018

Ada shares her insights on the contrasting skill sets needed when working at a big company versus a small startup, after having herself gone from a small startup to a huge organization like LinkedIn back to a two-person startup with her husband. Yeah, because I’m like a daily active user. Big companies versus small ones.

Startups 79

Startups Customer Experience User Testing Product Research 79

Andrew Chen

DECEMBER 13, 2018

Ada shares her insights on the contrasting skill sets needed when working at a big company versus a small startup, after having herself gone from a small startup to a huge organization like LinkedIn back to a two-person startup with her husband. Yeah, because I’m like a daily active user. Big companies versus small ones.

Startups 40

Startups Customer Experience User Testing Product Research 40

Revulytics

DECEMBER 10, 2019

In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. We hear a lot about capturing the “voice of the customer.” My clients often tell me, ‘we did a voice-of-the-customer study.’ Nobody’s really looking at the customer the way we need to.

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76

Sequent Learning

DECEMBER 10, 2019

In this blog post, Revulytics has highlighted some of the insights from Steven’s webinar, “Walk A Mile In Your Customer’s Shoes” We encourage you to watch the full on-demand webinar for even more details. We hear a lot about capturing the “voice of the customer.”

Webinar 52

Webinar User Testing Weak Development Team Research Software 52