Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 96

Analytic Tools Research Software Data Visualization Onboarding KPIs 96

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Make use of branded conference swag to promote your company at conferences and raise positive awareness. The things they say about your brand are often beyond your control.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Data Visualization 92

Userpilot

MARCH 29, 2024

Use social proof to build brand authority. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? For example, imagine multiple users signed up for your demo through various campaigns tracked by UTM parameters.

Data Visualization 97

Data Visualization User Testing Analytic Tools Feedback Software 97

Userpilot

APRIL 26, 2022

Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center. Pendo is a digital adoption software that enables its customers to create product experiences for the end-users. As the name suggests, this module enables users to send and prioritize feedback. Code Sandbox.

Embedded Analytics 95

Embedded Analytics Analytic Tools Feedback Software Data Visualization 95

Userpilot

APRIL 29, 2024

Book the demo to find out more! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer segmentation? When customers feel understood and valued, they are more likely to stick with a brand. A modal encouraging leaving a review. Company data.

Customer Experience 93

Customer Experience User Testing Customer Feedback Analytic Tools 93

The Product Coalition

APRIL 7, 2021

Today, many brands realize the urgent demand for having their own mobile application to be tightly connected with their customers and run their businesses online more successfully. Fireart Studio Fireart Studio is a boutique design and software development company with a headquarter in Warsaw, Poland.

Research Software 114

Research Software Feedback Software Artificial Inteligence User Testing 114

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

NOVEMBER 2, 2023

Sales-led growth , on the other hand, is built around the traditional sales process and tactics like trade shows or demos. Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases. They allow companies to reach broad audiences and increase brand awareness.

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

Userpilot

JANUARY 17, 2023

Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. Optimization. What is value realization? The reason is simple.

Feedback Software 93

Feedback Software Research Software Onboarding KPIs Customer Experience 93

Userpilot

MAY 14, 2023

Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. If you want to see how Userpilot can help you gather in-app feedback for actionable insights, book a demo today ! The feedback insights let you know exactly what your customer needs and expects from your brand. What would that be?

Feedback Software 91

Feedback Software User Testing Customer Feedback Analytic Tools 91

Userpilot

JUNE 30, 2023

With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. Book a demo to learn more! Online reviews: Allow customers to share their opinions and experiences publicly on review websites.

Customer Feedback 92

Customer Feedback User Testing Feedback Software Data Visualization 92

Userpilot

OCTOBER 21, 2022

Customer confidence is the level of trust a B2B prospect has over your brand before feeling “confident” that they have enough information to move forward through their journey. Although you can’t measure customer confidence, NPS surveys and upsell rates are great metrics to see how many customers trust your brand.

Feedback Software 97

Feedback Software User Testing Customer Experience Customer Feedback 97

Userpilot

APRIL 21, 2024

From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Book the demo to find out more! Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? Get A Demo).

Research Software 87

Research Software Feedback Software User Testing Reporting Tools 87

Userpilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Why not book a Userpilot demo to see how you can upgrade your customer research game?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Research Software 85

Userpilot

JULY 7, 2022

Without customer stickiness: You’ll find it impossible to generate brand advocates. Brand stickiness means the customer “sticks” with your brand because of convenience, emotional attachment, or because changing to a competitor is costly. What is brand stickiness? Customer retention will be harder to improve.

Research Software 94

Research Software Feedback Software Customer Experience User Testing 94

Userpilot

NOVEMBER 1, 2022

Trust leads to better retention and brand loyalty. Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions. Book a Userpilot demo and learn more about how you can offer personalized in-app support to your users.

Data Visualization 95

Data Visualization Feedback Software Analytic Tools Research Software 95

Userpilot

SEPTEMBER 14, 2023

Dunning emails should include the company name, reason behind the email, payment details, schedule for retrying the charge, a link to settle the balance manually, and contact information for the support or billing team handling the transaction. What is a dunning email?

Analytic Tools 86

Analytic Tools Data Visualization Customer Experience User Testing 86

Userpilot

JANUARY 11, 2024

Book a demo today to learn more! Offering targeted guides , demos , and tutorials can make users feel valued. Only ask for necessary information, such as the user’s name, email address, etc. Mercury requests the company’s name and the user’s role. And you can do all these without writing any code.

Onboarding KPIs 99

Onboarding KPIs Customer Experience Feedback Software User Testing 99

Userpilot

MARCH 3, 2022

There are many knowledge base software solutions out there: Userpilot offers a range of impressive features which drive customer value (compared to examples like Groove or Zendesk). Reduce customer churn due to friction. Get a demo and see how to build one without coding. Get a Userpilot demo.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Customer Experience 93

Userpilot

JUNE 30, 2023

Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Userpilot has an extremely impressive resource center offering: It’s completely no-code, meaning you don’t need to be a tech whizz to quickly build, edit and display something impressive.

Analytic Tools 93

Analytic Tools Embedded Analytics Data Visualization User Testing 93

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. Book the demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are product tours? As the name suggests, they consist of a list of tasks that users have to complete to achieve a goal.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 16, 2022

Create communities around your brand to connect directly with customers. With Userpilot, you can apply these strategies without having to code. So why not try a demo to see for yourself? When customers feel understood and aligned with your product and brand values, your sales will increase—and thus, your conversion rates.

User Testing 97

User Testing Feedback Software Research Software Analytic Tools 97

Userpilot

OCTOBER 27, 2021

Should you go with big names like WalkMe or Whatfix ? Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

AUGUST 31, 2022

Brands that know how to create raving fans will always take the lion’s share of customers. Raving fans are the customers who are obsessed with your brand and seize every opportunity to passionately tell others about you. They actively promote your brand and never miss anything you say. Sounds too good to be true?

Feedback Software 87

Feedback Software User Testing Customer Experience Onboarding KPIs 87

Userpilot

SEPTEMBER 22, 2021

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. To do that, you need the best engagement tools.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Reporting Tools 92

Userpilot

AUGUST 2, 2023

Book a demo now. An effective email contains a clear and compelling email subject line, one concise call to action, and a form of personalization (it could be using a customer’s name or preference only to send relevant emails). What is data-driven email marketing? Why is a data-driven email marketing strategy important?

Data Visualization 88

Data Visualization Analytic Tools Customer Experience User Testing 88

Userpilot

DECEMBER 19, 2022

Minimize time to value of your product: As the name suggests, time to value is the amount of time it takes for a user to experience value in your product. Your initial onboarding is critical because it’s the first interaction a customer has with your brand. Book a demo to see it in action. Modal asking for a customer review.

Analytic Tools 95

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 95

Userpilot

JULY 31, 2023

This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Book a demo with our team to learn more! Loyal customers can become brand advocates, promoting your company through word-of-mouth , reviews, and referrals, leading to organic customer acquisitions.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Customer Feedback 93

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 25, 2024

Try Userpilot and Take Your Product Marketing to the Next Level Get a Demo 14 Day Trial No Credit Card Required Defining marketing research Launching a product without knowing what your target audience wants is like walking in the dark. For SaaS product managers, market research, including competitive analysis, is crucial.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

SEPTEMBER 15, 2022

Get a demo and get started right away. It also determines user loyalty to your brand—the higher the customer happiness, the higher the likelihood they’ll stay subscribed to your software. Also, happy customers form emotional bonds with your brand. Monitor social media brand mentions.

Feedback Software 75

Feedback Software Analytic Tools Customer Feedback User Testing 75

Userpilot

FEBRUARY 4, 2023

TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future. First of all, it strengthens the relationship between your brand and its customers. Users are fast to form opinions on brands and slow to change them.

User Testing 83

User Testing Customer Experience Customer Feedback Feedback Software 83

Userpilot

AUGUST 18, 2022

There is nothing more important to a brand than making its customers happy. While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth. Encourage loyal customers to become brand advocates and offer incentives for their efforts.

User Testing 95

User Testing Customer Experience Customer Feedback Feedback Software 95

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. No whitepapers, no demos, no salesperson—just seeing the product in action. NPS survey created code-free in Userpilot. This was the CIO Era.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Book a demo to get started! Drive customer loyalty : As customers associate your brand with positive experiences, including great customer service, they will likely become loyal. What is customer retention?

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

OCTOBER 24, 2023

Since you’ll need software to resurrect users, why not book a Userpilot demo and see how you can retain more users for your business? In the same way, there are some instances where you need to focus on resurrected user retention, including: When there’s churn rates spike due to an issue with your app.

Customer Experience 84

Customer Experience User Testing Customer Feedback Onboarding KPIs 84

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. For each user that activates, that’s one more monthly subscription, and one more person who could become a future brand advocate. Other good options include Appcues and Userguiding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98