Remove Branding Remove Document Remove Embedded Analytics Remove Messaging
article thumbnail

Microcopy UX: Tips and Examples for Great UX Writing

Userpilot

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. When writing microcopy for your UI, use a consistent tone of voice and style to create a sense of reliability and professionalism and to reinforce your branding.

article thumbnail

10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention

Userpilot

Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback. Engaging customers in real time has many benefits, including competitive advantage, better marketing performance, improved brand loyalty, customer retention , and easier time closing sales. Loom’s upgrade message.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

9 Growth Initiatives for Successful Companies [With Examples]

Userpilot

To take full advantage of growth opportunities, use product analytics to inform product decisions. Strategic partnerships with other companies allow SaaS businesses to access new markets, benefit from partners’ acquisition channels and brand awareness, and leverage their expertise. PLG depends on the self-service model.

article thumbnail

13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

article thumbnail

Customer Onboarding Lifecycle: How to Continuously Educate and Unlock Value For Your Users

Userpilot

Effective strategies for primary onboarding: Greet users with welcome messages. Effective strategies for tertiary onboarding: Introduce users to brand-new features. Make your customers feel welcome with greeting messages By welcoming users, you make a great first impression and set the right expectations.

article thumbnail

15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Create communities around your brand to connect directly with customers. Measure how your customers behave inside your app to improve the customer experience.

article thumbnail

Customer Delight: How to Exceed Customer Expectations in SaaS

Userpilot

Implement in-app self-service support to provide help whenever they need it. Leverage loyalty programs to encourage loyal customers to stay loyal and share your brand. Starting from the moment they hear about your brand for the first time until they become brand advocates. What is customer delight?