Branding Download Inbound Messaging 
Alchemer Mobile
MAY 14, 2020
So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Download the 2020 Mobile App Engagement Benchmark Report for Media Apps. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. Why are more people leaving reviews?
Alchemer Mobile
JUNE 16, 2020
One of the primary locations that travel brands interact with customers is through their mobile apps. If you’re a product manager or mobile marketer for a travel brand, put yourself in your customer’s shoes. Download the 2020 Mobile Customer Engagement Benchmark Report for Travel Apps. In-app survey response rates.
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Alchemer Mobile
MAY 27, 2020
So, what are retail brands to do? Knowing where apps like yours stood last year in terms of customer engagement, surveys, in-app feedback, ratings and reviews, and other mobile KPIs can help you gain context to better understand where your brand stands today. ?Download Average inbound and outbound message volume.
Intercom, Inc.
JUNE 23, 2020
The internet is moving more businesses and people online, and driving a huge increase in inbound support volume. The two key changes are a shift to messenger-based support, and an investment in Bots and Messaging. Download The Conversational Support Funnel Starter Kit. This leads to more and more inbound support volume.
Intercom, Inc.
OCTOBER 13, 2022
Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. We’re excited to share five brand-new product announcements with you today. And finally, a new tooltips feature – our first ever customer-initiated message type.
Intercom, Inc.
NOVEMBER 30, 2021
With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. Proactive messaging.
Intercom, Inc.
NOVEMBER 5, 2018
On-brand automation: Stay in control with intelligent automation that ensures your answers are always on brand. Track actions visitors take on your website and send more targeted messages. Immediate efficiency gains: Improve your customer response time by 44% while freeing up your team for more valuable work.
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