Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

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The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

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The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. In today’s highly saturated marketing environment, exorbitant marketing costs and big budgets are often required for effective promotion. What is consumer-generated marketing?

User Testing 80

User Testing Feedback Software Analytic Tools Data Visualization 80

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. GainsightPX is one of the most prominent product experience platforms in the market. It can be instrumental in driving product adoption and user retention.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

OCTOBER 26, 2023

TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. Market Development involves selling existing products to new markets. Market Penetration focuses on selling more existing products within the current market.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

JULY 31, 2019

With the right setup, a chatbot can power your marketing as well so you never miss a lead. 53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. What is chatbot marketing? By using chatbots.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

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Feedback Software Analytic Tools Research Software Data Visualization 96

Userpilot

MARCH 4, 2021

In the product-led era, listening to customers has never been more essential. Customers expect companies to be receptive to feedback, and are ruthless when they come across businesses that doesn’t care. Customer service. If those user relationships start to fall apart, your business will likely crumble with it.

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Feedback Software Analytic Tools Research Software User Testing 98

Alchemer Mobile

NOVEMBER 16, 2021

You’ve made your app, it’s completely functional, easy to understand, and you believe it has a real place in the market. WOM marketing is one of the oldest forms of marketing, and still makes a huge difference in today’s consumer landscape. Related: Apptentive’s 2021 Mobile Engagement Benchmark Report. Social media.

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Download Feedback Software Reporting Tools Customer Experience 246

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap.

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Userpilot

DECEMBER 3, 2022

With CLM, you gain customer insights into customer behavior, needs, and preferences to create better customer experiences , remove product friction to manage customer churn, and maximize customer lifetime value (CLV) by retaining customers and turning them into brand advocates. Define your target audience. Here’s how.

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Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management.

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Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

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Research Software Feedback Software Analytic Tools User Testing 105

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. This includes data from your analytics tools (e.g.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Intercom, Inc.

APRIL 25, 2018

They had to click “Start a conversation” to find this link to self-service – it was almost contradictory. Instead of separating the Help Center, we wanted to fully embed the whole article search experience inside the Messenger. Example 1: Messenger home focused on sales and marketing. Let’s look at some examples.

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Embedded Analytics Feedback Software User Testing Customer Experience 215

Userpilot

JUNE 10, 2022

As a product manager, you’re probably struggling with collecting and managing feature requests for your product. In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. Brand new feature requests. Bug fixes requests.

Feedback Software 52

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Userpilot

NOVEMBER 22, 2022

How can your product marketing team ensure you create the right content to help customers get value? You should find a customer education tool that allows you to try out different content types and embed learning directly in-app. Example of a user persona for a Product Manager.

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Userpilot

MAY 20, 2021

To find the right product feedback tool, consider ease of use, range of functionalities, offered integrations, customization capacity, and the subscription price of the solution. Userpilot offers a great product feedback solution along with innovative user onboarding features. Why Is It Important To Use A Product Feedback Tool?

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Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 14, 2023

Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education is the process of training your customers (directly or indirectly) to get the most out of your product or service. Userpilot’s Product Adoption school.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

MARCH 25, 2022

Product and marketing managers choose in-app surveys to get clear-cut user feedback fast. It works because you can trigger short, relevant surveys right inside your product when a specific group of users engages with a particular feature. In-app survey tools show you the analytics side in real-time.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Lenny Rachitsky

MARCH 5, 2024

Product Hunt is a powerful signal on what the market wants, and it’s worth finding that out as soon as possible.” ” Still, there are also hundreds of startups that launch on Product Hunt each week and see no impact. B2B versus B2C). And as Rajiv shared with me, “Founders often launch too late.

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Usersnap

NOVEMBER 17, 2022

As a SaaS company your product managers need to know whether what they’re releasing is useful and valuable to users, or if they should change direction completely. This platform consists of several “Hubs”, related to domains such as marketing, sales, service, CMS, or operations. And it’s not just us!

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Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. All product managers love a good test. Test Everything.

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Userpilot

NOVEMBER 29, 2022

As the name implies, a tooltip is used for delivering product insights and removing friction with small contextual hints. You can embed a tooltip that will temporarily appear when they hover over a tab or option. Userpilot enables you to create an in-app resource center and embed your product tour in it.

Feedback Software 98

Feedback Software Analytic Tools Research Software Onboarding KPIs 98

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

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Userpilot

JUNE 2, 2022

Usability tests help you understand how users interact with your product features. Third-party feedback can make your product or service sound more credible to potential customers. With product-market fit surveys, you can figure out if you’re targeting the right market with the right product.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit.

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Userpilot

SEPTEMBER 16, 2022

A beta testing feedback form is a survey that’s used to collect feedback from beta testers about a product or new feature. Product managers can use the beta test feedback form to gather valuable design and feature feedback to understand customers’ needs , usability issues , or UI bug reporting. Conclusion.

User Testing 97

User Testing Feedback Software Customer Feedback Product Research 97

Userpilot

MAY 20, 2024

Here are some of the best product growth tools for user adoption : Userpilot is the best product-led growth tool for web apps. Pendo is the best product adoption software for mobile apps. ClickUp is the best project management tool for SaaS companies. Semrush is the best tool for product-led content marketing and SEO.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Usersnap

MAY 21, 2019

Jitbit infographics showed that customers with great experiences are 75% more likely to proactively share about the brand. Customers’ Success is your most powerful Marketing Asset. Bring this up a notch by working with these customers and create marketing content such as customer success stories. They spend more.

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Userpilot

JANUARY 13, 2021

Speaking of adoption: why not join our FREE Product Adoption school to learn all about it? . Look at ConvertKit’s (an email marketing platform for creatives) welcome screen: Source: ConvertKit. If you’re moving from another email marketing tool, you probably have an email list that you want to import. Well, that was easy.

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Research Software Customer Experience Data Visualization Product Research 89

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. Onboarding software is commonly used by SaaS companies to teach customers how to get the most out of their product. Well, you’ve come to the right place. What is onboarding software?

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