The Product Coalition

OCTOBER 6, 2023

Call Centers Inbound and outbound call centers are constantly interacting with consumers regarding calls for various services and campaigns. For example, a research team at RMIT University developed a healthcare application utilizing artificial empathy.

Research Software 131

Research Software Reporting Tools Data Visualization Automotive 131

Intercom, Inc.

DECEMBER 21, 2021

It’s been another year of substantial change and mounting pressures for many support teams, with ever-rising inbound support queries, more businesses moving online, global supply chain issues , and pandemic-related budget cuts. Niamh O’Connor , Brand Editor. Revealing our refreshed brand: How (and why) we’ve updated our look.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Userpilot

MARCH 8, 2022

She’s a domain expert in Support, Fitness & Healthcare, Utilities, Telecom, AdTech, and GameDev. She specializes in product marketing, inbound – lead generation through content, videos, influencer marketing & brand marketing. Galina’s largest contributions to the Product Management field.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

UX Studio

APRIL 6, 2023

2 – Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. They provide custom web design services that help clients achieve their brand and digital marketing objectives. Architects can help in every phase of the product lifecycle.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. They provide custom web design services that help clients achieve their brand and digital marketing objectives. Clients of DD.NYC can use its web design, branding, and packaging design services.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

JULY 20, 2023

While there’s no provided pricing for EliseAI, the cost will depend on whether you’re using it for business, property management, or healthcare. You’ll also be able to view performance KPIs that help you make data-driven decisions moving forward. Source: EliseAI.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. Andrew: Brian Balfour was previously the VP of growth at HubSpot, which invented inbound marketing and a bunch of other important concepts. That doesn’t make sense.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224