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10 Interactive Software Walkthroughs With Examples

Userpilot

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

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How to Improve Customer Perception [+ Examples for SaaS]

Userpilot

Customer perception can make or break your brand reputation. But why is customer perception important, and how can you improve it? Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement !

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Top 12 Product Adoption Software in 2024

Userpilot

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

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What Is an NPS Program and How To Build One Code-Free?

Userpilot

Net Promoter Score (NPS) is one of the most widely used metrics to measure customer experience. NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. You should always customize the design of your surveys and integrate them with your brand.

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Customer Sentiment in SaaS: How to Measure and Improve

Userpilot

Looking to track and improve customer sentiment for your brand? TL;DR Customer sentiment is the overall feeling your customers have about your brand. It’s a mix of customer opinions, emotions , and attitudes based on their experiences with your company. Implement product improvements based on user feedback.

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Empty State in SaaS Applications – How to Design Better User Experiences

Userpilot

But if every problem contains the seeds of opportunity, then empty states also present UX designers with a chance to educate customers on how best to use your product, or just show off your brand’s personality. How, you might ask? user cleared their data ( e.g. deleting all tasks in a project management tool).

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White Label Software and Analytics: Enhancing Your Brand

Reveal

When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers. You might have heard of white labeling or white label software – but what does that really mean? Table of contents: What is white labeling software?