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Five Ways to Track Customer Sentiment

Alchemer Mobile

To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Delivering customer love starts with listening to your customers.

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Top 12 Product Adoption Software in 2024

Userpilot

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. Mobile in-app feedback tools & solutions. Apptentive.

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How a multinational insurance company is managing design at scale through a design system

UX Planet

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

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Customer Sentiment in SaaS: How to Measure and Improve

Userpilot

Looking to track and improve customer sentiment for your brand? TL;DR Customer sentiment is the overall feeling your customers have about your brand. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Actionable strategies for improving customer sentiment. Ready to begin?

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Generative AI in Your Business Strategy: From Concept to Reality

The Product Coalition

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. It can help generate content for brand advertising, social media posts, product descriptions, and other campaigns.

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How Perplexity builds product

Lenny Rachitsky

” We even tried to use it at times to build our product, but we found AI tooling wasn’t anywhere near good enough when it comes to coding. It could help us write scripts, but if you wanted sustainable code to build a platform on, it didn’t really work. The hardest projects have three or four people, max.