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Designing for the Immersive World: A UX Designer’s Guide to AR, VR, and XR

UX Planet

Real-World Use Cases Immersive UX is transforming sectors beyond gaming: Credit —  Source Healthcare: AR-guided surgeries and training Education: Virtual classrooms and labs Retail: AR try-on experiences Manufacturing: Work instructions via smart glasses Field Service: Hands-free manuals Smart Factories: 3D dashboards for monitoring 8.

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How to Measure Software ROI For SaaS Products

Userpilot

TCO includes not only the initial purchase or development costs but also ongoing expenses like licensing, support , training, maintenance, and upgrades. Based on case studies of similar projects at similar companies, you may be able to roughly predict what sort of return you’re looking at, but it won’t be accurate.

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Correlation vs. Causation in Customer Success

Gainsight

Specifically, they are creating premium “Customer Success Plans” which often including premium support, training, professional services “points,” and advanced Customer Success. Many companies are trying to break the logjam of budgeting by self-funding CS out of their own pockets.

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Solving the 12 Most Common Customer Problems [Guide]

Userpilot

Main Reasons : Varying levels of support training. Different support team structures. Solution : Start by providing consistent training and resources to service reps across all platforms. So, a chatbot might not offer much help but an email ends up providing effective customer service problem-solving.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

From how-to guides to case studies, these show customers how to extract value from the product instead of just driving them to the “front door.”. Marketing should be encouraged to look beyond capturing customers and focusing just as much on how to keep them active and engaged.