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Gainsight Achieves ISO 27001 Certification

Gainsight

An excellent way to begin the new year, we’re ecstatic to announce that Gainsight has received its ISO 27001:2013 certificate. The way this certification was completed in record time, though, is certainly even more amazing and remarkable. What Is ISO Certification? Risk aversion strategies. Data security.

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Mobile App Software Testing: A 10-Step Guide for a Successful Digital Transformation Journey

The Product Coalition

To stay competitive in this new environment, tech-savvy C-levels put advanced technologies in the center of their winner-takes-all strategies. Game censorship policy in China is rigorous, which is complicated by vague guidelines. The digital transformation has changed businesses once and for all.

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Customer Research 101: The Complete Guide for SaaS

Userpilot

In fact, research shows that gamification-based strategies can boost user engagement by up to 30%. Maintain ethical standards It’s important to uphold ethical guidelines and data privacy regulations throughout your research and data collection. For example, early access to new features for completing a feedback survey.

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The Ultimate Conversation Design Course Guide

UX Planet

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

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Customer Education Examples to Ensure User Growth in SaaS

Userpilot

It also highlights successful customer education programs to guide your customer education strategy. Build training content and certification programs. Turning courses into certification programs can also incentive more customers to complete them. Build an effective customer education strategy.

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How to Become a Product Owner [+Tools and Resources]

Userpilot

To further cement your product owner resume, you can pursue certifications or courses related to Agile methodologies, such as the Certified Scrum Product Owner (CSPO), or specific domains like SaaS product management. Oversee the release process to ensure quality guidelines are met and to optimally schedule new features or updates.

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10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention

Userpilot

10 real-time customer engagement examples and strategies for SaaS. In-product is where most of the customer interactions take place, so it’s important to have systems and strategies for fostering real-time engagement across the product experience. Real-time customer engagement strategies and technologies make that possible.