Certifications Marketing Reference User Friction 
Userpilot
MAY 20, 2024
Wondering how to improve customer retention? The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Offer personalized onboarding experiences to help users quickly realize product value.
Userpilot
MAY 20, 2024
They are a great way to encourage and retain customers by offering rewards to help you create long-term relationships with new customers. TL;DR B2B loyalty programs reward businesses with tiers, points, cashback, and exclusive offers to foster long-term partnerships. Are you using B2B loyalty programs in your business?
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Userpilot
DECEMBER 19, 2022
However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! What is B2B marketing?
The Product HQ
JUNE 1, 2024
On one hand, this entails having a clear understanding of the finance and fintech market. Conceptual setbacks refer to those that deal with the vision, product strategy, or purpose of a particular product. Not only are you the spokesperson for your product, but you are also the voice of your sales team and your customers.
Userpilot
NOVEMBER 24, 2022
Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.
Userpilot
SEPTEMBER 30, 2022
In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.
The Product HQ
MAY 10, 2024
More and more products are using more complex forms of technology to provide value to their customers. However, there are certification programs that help steer you in the right direction. On one hand, this helps you understand the pain points and problems that companies within given niches experience.
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