article thumbnail

The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Award them course completion certificates to boost their self-esteem, and reward them with gift cards and discounts to nurture better relationships. Incorporating product education into your overarching customer education strategy will make it easier for your users to find the features that will benefit them the most.

article thumbnail

A comprehensive list of resources about behavioral design

The Product Coalition

March 19, 2019 Behavioural Economics and Decision Science for Social Good Seminar , London, GB?—? March 25, 2019 Shopper Brain Conference , NYC?—? November 19–21, 2019 Habit Summit , San Francisco (unfortunately, canceled 2019, looking forward to 2020) Behavioral Science & Marketing Summit , San Francisco?—?

Seminar 60
article thumbnail

Announcing Intercom Academy – a new place to learn and grow

Intercom, Inc.

In the early days of Intercom, our Chief Strategy Officer and co-founder Des Traynor hosted daily “seminars” to show new signups and prospects how to achieve success with Intercom. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom. Level up at every stage of your career.

Seminar 23