Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. helping you understand how users experience your product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. TL;DR Sentiment analysis helps you monitor the opinions, emotions, and feelings (sentiment) of customers towards your product or brand. Tracking sentiment can also help you with feedback analysis and interpreting responses to in-app surveys.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

MARCH 29, 2024

Are conversion funnel leaks sabotaging your product and marketing efforts while leaving money on the table? You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Poor product-market fit. Complicated product. Userpilot can help.

Data Visualization 95

Data Visualization User Testing Analytic Tools Feedback Software 95

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. This helps SaaS businesses assess the impact of product changes and identify the best time to engage users.

Data Visualization 83

Data Visualization Analytic Tools Customer Experience Feedback Software 83

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. TL;DR Heap is a data insight platform that helps you analyze customer behavior data.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Department of Product

NOVEMBER 9, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, One area of your product that you probably don’t spend too much time thinking about is your 404 error page. A recent study by the Financial Conduct Authority suggests 27% of adults used BNPL products in the past month, up from 17% a year ago.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

JUNE 21, 2021

Use the table of contents below to jump straight to the tool comparisons if you don’t need to know what NPS is and how it’s calculated. Satisfaction is measured by asking the users how likely they would be to recommend your product/service to a friend on a 0-10 scale. What is an NPS survey? What is NPS feedback software?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

The Product Coalition

JULY 28, 2023

In the first part of this series I covered the why behind data products. In the previous article I gave examples of some of the data products you interact with everyday. The key thing to remember is that a data product is “ …facilitating an end goal using data ” (DJ Patil). We apply product management to data.

Data Visualization 101

Data Visualization Analytic Tools Product Research Artificial Inteligence 101

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product. What is user experience?

Customer Experience 84

Customer Experience User Testing Analytic Tools Feedback Software 84

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie. What are product metrics?

Onboarding KPIs 74

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 74

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

SEPTEMBER 4, 2023

Discover how to achieve remarkable growth results through customer journey optimization at the upcoming Product Drive talk by Audrey Melnik (Co-Founder of Unlocking Growth). Tactics, like lead nurturing through emails and personalized product recommendations, help drive acquisition. Register here for FREE!

Data Visualization 82

Data Visualization User Testing Analytic Tools Customer Feedback 82

Reveal

NOVEMBER 1, 2023

These encompass data comparison, part-to-whole analysis, data distribution, trending analysis, data relationships, KPIs, gauges, and geospatial data visualization. With our innovative addition to the platform, you can now take control of the chart types available within your dashboards. But that’s not all.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. There are two main types of customer feedback : direct and indirect.

Feedback Software 88

Feedback Software User Testing Customer Feedback Analytic Tools 88

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. TL;DR Heap is a data insight platform that helps you analyze customer behavior data.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Indicative

MARCH 12, 2021

The big challenge for SaaS companies today isn’t customer acquisition—it’s activation, getting those leads to fully adopt the product and become long-term active users. That means SaaS product and marketing teams need to shift their focus toward product adoption. A Framework for Driving Product Adoption.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Userpilot

SEPTEMBER 4, 2023

Discover how to achieve remarkable growth results through customer journey optimization at the upcoming Product Drive talk by Audrey Melnik (Co-Founder of Unlocking Growth). Tactics, like lead nurturing through emails and personalized product recommendations, help drive acquisition. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

MAY 30, 2022

The quality and the brand-focused segment is comprised of businesses that want the best product and are prepared to pay for it. The service-focused segment places high importance on product quality, range, and customer service. Research and market analysis is one of the most important steps in customer segmentation.

Data Visualization 95

Data Visualization Feedback Software Research Software Analytic Tools 95

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Create data-driven product roadmaps. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analysis? Identify friction areas.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Amplitude

MARCH 11, 2020

Roadmapping is at the core of product strategy and product management. As a product person, and the VP of Product at Yesware , I’ve never come to fully embrace the discussion of what each team would deliver, in what sequence and within a long timeframe. Product management is moving towards outcome-based product-planning.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

Userpilot

MAY 30, 2022

In this article, we’re going to dig into the theory behind user onboarding , break down the different elements of the process, and explore best practices and techniques you can apply to your own product. User onboarding describes the process of getting new users familiar with a product or service. Ready to dive in?

Feedback Software 91

Feedback Software Research Software User Testing Customer Experience 91

Userpilot

MAY 19, 2022

Usability refers to how easy it is for users to interact with your product’s UI and complete a specific action. User testing allows you to gather feedback and check how efficient the product is while measuring customer satisfaction. Usability focuses on the ease of use, learnability, and efficiency of the product.

Customer Experience 77

Customer Experience User Experience User Testing Customer Feedback 77

Usersnap

DECEMBER 3, 2018

As a Quality Assurance Manager, you’re fighting daily with testing websites or software during the build process, as well as after launch. With this comparison between automated vs. manual testing, we want to help you to make a quicker decision what to use. What is Automated Testing? When to use Automated Testing.

User Testing 76

User Testing Reporting Tools Feedback Software Product Research 76

Reveal

OCTOBER 14, 2021

There are a number of reasons why organizations of all sizes and in different industries still rely on technologies built in the past decade, including the huge investments that they made in the first place, fear of uncertainty, resources to allocate to upgrading, and the fact that system testing and user training is a time-consuming task.

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 75

Data Visualization Dashboard Customer Feedback User Testing 75

Usersnap

FEBRUARY 15, 2021

The new Usersnap widget and project templates are here to boost your “wow” levels by making user feedback more versatile and adding research value to help you make wiser product decisions. Let’s enter the new era of feedback-driven software development. One-click user feedback template. Beta test introduction note.

User Testing 52

User Testing Feedback Software Customer Feedback Customer Experience 52

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

B2B 98

B2B User Testing Research Software Analytic Tools 98

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. One of the biggest challenges when implementing in-app marketing to drive product engagement is knowing which experience to trigger and when. When it comes to software products, we must rely on user analytics. Source: fullstory.com.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

NOVEMBER 18, 2023

Period-over-period analysis visualization types: Line graph Bar charts Pie chart With Userpilot, you can conduct a year-over-year, month-over-month, or week-over-week period comparison. This report is particularly useful when you make changes to your product or conduct an experiment and want to see how it impacts results.

Data Visualization 85

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 85

Mixpanel

FEBRUARY 6, 2020

However, powerful isn’t always useful — particularly for product teams. According to one Mixpanel customer, deploying a data warehouse and Looker still wasn’t enough to meet the product team’s desire to answer complex questions about its product, reducing its ability to make data-driven decisions.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Technical Review 103

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. In this guide, we’re going to go through: The SaaS analytics you can gather through surveys. Which survey delivery method is best? Why should you analyze SaaS survey data? Let’s get into it!

Analytic Tools 81

Analytic Tools Data Visualization Feedback Software Product Research 81

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! For more detailed insights, filter the data by user properties or use the breakdowns for side-to-side comparison. That’s the key focus of this article. Ready to dive in?

Data Visualization 91

Data Visualization Technical Review Analytic Tools Software Review 91

Userpilot

NOVEMBER 15, 2021

Product Fruits may be cheap but the UI is too clunky to use effectively and it doesn't have enough flexibility to support SaaS companies as they grow. It has several onboarding features like interactive product tours, feature highlights, onboarding checklists, NPS surveys, and much more. NPS surveys.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 87

Userpilot

MARCH 29, 2023

If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans! Userflow NPS dashboard. Userflow checklist.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Sachin Rekhi

FEBRUARY 1, 2016

Equally challenging but less talked about is how much this same challenge exists when transitioning from a product manager to a manager of product managers, ie. a product leader. I wanted to share some of the best practices I learned along the way making my own transition from a product manager to a product leader.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131