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7 Methods To Collect Customer Feedback for SaaS [+ Examples]

Userpilot

Customer feedback is the key to developing a customer-centric business. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. The best solution is to ask them directly.

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How to Build Your Dream Analytics Stack

Indicative

A strong analytics stack is foundational to being able to make sense of it all. Investing in a robust and efficient analytics stack is a necessity for a modern business in order to compete. It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. .

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GainsightPX for In-App Messaging: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. Let’s get started!

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Appcues vs Whatfix: Which is Better for Interactive User Guides?

Userpilot

With so many alternatives on review sites, it’s a bit tricky to choose one. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Depending on your product, you might also need automated localization, A/B testing capabilities, advanced analytics or security, and more.

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UserGuiding vs Whatfix: Which is Better for No-Code Growth?

Userpilot

With so many alternatives on review sites, it’s a bit tricky to really choose one. The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Is UserGuiding or Whatfix the best tool for no-code growth?

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Appcues vs Whatfix: Which is Better for No-Code Growth?

Userpilot

With so many alternatives on review sites, it’s a bit tricky to really choose one. The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Is Appcues or Whatfix the best tool for no-code growth?

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Pendo vs Whatfix: Which is Better for No-Code Growth?

Userpilot

With so many alternatives on review sites, it’s a bit tricky to really choose one. The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Is Pendo or Whatfix the best tool for no-code growth?