How to Conduct a UX Audit in SaaS
Userpilot
JANUARY 9, 2024
Use qualitative data, such as user surveys, usability testing, session recordings, and heatmaps, to answer why the trends exist. Review and analyze to identify improvement opportunities. Here are the 10 usability best practices about key user flows to keep in mind: Communicate system status so users know what is going on.
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