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10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention

Userpilot

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback. Send personalized in-app messages.

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The Emerging Role of Product Growth

Gainsight

The product growth wave is swelling, and it’s poised to slam into SaaS companies of all types. This product-focused approach isn’t just changing how SaaS businesses sell; it’s redefining the way the whole company operates. In the past, many SaaS companies relied on market-led growth or sales-led growth strategies.

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

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Lou Assist for Customer Satisfaction: Features, Pricing, and Review

Userpilot

Looking for an effective customer satisfaction tool and wondering if Lou Assist is the best option for your SaaS company? TL;DR Lou Assist is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides.

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7 practices to master to excel as a Product Leader

BrainMates

There are a number of useful, tried and tested tools to develop a Product Strategy (e.g. Jobs To Be Done, Value Curve Analysis, Business Model Innovation). While these tools represent the technical aspects of a good strategic plan they don’t help with the adaptive skills needed to make the plan happen.

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Lou Assist for Customer Experience: Features, Pricing, and Review

Userpilot

Looking for an effective customer experience tool and wondering if Lou Assist is the best option for your SaaS company? TL;DR Lou Assist is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support.

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Userlane for In-App Messaging: Features, Pricing, and Review

Userpilot

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?