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End-to-End Monitoring of Citrix Infrastructures: FAQs

eG Innovations

link] covers most of the FAQs about our licensing policy. Detailed diagnosis information is also collected along with the metrics and stored in the database, so administrators and consultants can analyze the performance offline without any access to the target Citrix infrastructure. Questions & Answers.

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Static vs Dynamic Alert Thresholds for Monitoring

eG Innovations

As a result, enterprises end up spending a lot of time and money having consultants tune thresholds manually and most adopt technologies that include dynamic thresholding capabilities. Note: the alarm policy is a parameter used to control over what time frames events are considered significant vs. acceptable noise. Dynamic Thresholds.

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3 Reasons To Invest In Customer Success Technology Now

Gainsight

While we face the challenges of the new normal ushered in as a result of this pandemic—record job losses, global shelter-in-place policies, and a fractured health system—business leaders are doing everything they can to combat churn. In an economic downturn, new logos will be few and far between. .

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AIOps in Monitoring: Best Practices for Alerting – New Whitepaper!

eG Innovations

As a result, many enterprises end up spending a lot of time and money having consultants calculate, assess, and tune thresholds manually or have to invest in bespoke scripting to attempt to automate parts of this tedium. Reports and Dashboards can be used to understand and quantify alerts and assess IT’s effectiveness.

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The Top 10 Metrics a Citrix Administrator Must Monitor in Their Environment

eG Innovations

We have invited George Spiers ( [link] ), who is a Citrix architect with rich experience in consulting and implementing Citrix technologies for organizations in various sectors, to write this guest blog and enlighten us on the topic of Citrix monitoring. This, in turn, affects the service quality and results in lost revenue.

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Citrix Issues and Problems

eG Innovations

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 12 Can you show us a dashboard from where a Citrix engineer can quickly tell where the issue is without going into details?

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The SaaS Guide to Customer Segmentation: Are you doing it right?

Userpilot

Source: Userpilot-Learn how to get more value from your customer segments with a free consultation call! The worst thing you can do is have a generic customer engagement policy that doesn’t address each customer segment’s needs. See how easy it is to measure customer satisfaction with a quick consultation. Source: Userpilot.com.