The Secret PM Handbook

MARCH 9, 2018

A prospect might be concerned that your company might go out of business, or that there won’t be enough skilled consultants to handle their implementation needs, just to give two examples. There’s the monetary cost – usually substantial for an enterprise application or system. Why do prospects have objections?

Weak Development Team 95

Weak Development Team Customer Experience User Testing Demo 95

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Get your free copy of The Sales Handbook. Establish clear, differentiated roles on your sales team. Act like a consultant and advisor to your prospects.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Intercom, Inc.

OCTOBER 24, 2019

Now she’s one of the principals at People & Company, a coaching organization (not a consultancy, she’s quick to point out) that helps organizations harness the power of community. Coaches, not consultants. Like I said, fairly enterprise-oriented software companies like Notion have super fans. I met with Brianna.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116