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Announcing Intercom’s new AI features

Intercom, Inc.

Suddenly it seemed that generative AI might transform industries from education to marketing. However, getting from technological breakthrough to useful applications is far from straightforward. Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite!

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Chief Product Officer: Their Superpowers and Role in SaaS Growth!

Usersnap

Ever wonder what a chief product officer is up to? Well, the CPO position has certainly grown and evolved over time. It’s the CPO’s job to make sure that impact is positive. How Much Does a Chief Product Officer Earn? The average CPO’s salary varies depending on what source your consult.

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Words matter: Removing exclusionary terminology from our codebase

Intercom, Inc.

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. And the response was overwhelming. The question was not, “should we do this?”

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Conducting User Research in Product Management

The Product Guy

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is a member of the Boston Product Management Association, Boston CTO Club, the Boston-NY CTO HIT Club, co-founder of the Boston Jewish Outdoors Club and product management consultant.

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Applying Product Management to Web Design in a Multiscreen Era

The Product Guy

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is a member of the Boston Product Management Association, Boston CTO Club, the Boston-NY CTO HIT Club, co-founder of the Boston Jewish Outdoors Club and product management consultant.

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Business Development vs. Product Management

The Product Guy

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is a member of the Boston Product Management Association, Boston CTO Club, the Boston-NY CTO HIT Club, co-founder of the Boston Jewish Outdoors Club and product management consultant.

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Product Strategies for Non-Strategists

The Product Guy

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is a member of the Boston Product Management Association, Boston CTO Club, the Boston-NY CTO HIT Club, co-founder of the Boston Jewish Outdoors Club and product management consultant.