Mind the Product

MAY 29, 2018

His startup career includes Tumbleweed, Timestamp, WildPackets, inCode, and many others. Christina has helped to grow companies like LinkedIn, Yahoo, Zynga, and the New York Times, as well as numerous startups throughout Silicon Valley. Dan Olsen, Author and Consultant. Todd Lombardo, Co-Author of Roadmaps Relaunched.

Technical Cofounder 77

Technical Cofounder Fractional CTO CTO Coach User Testing 77

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. Bill: Sure, absolutely. We got acquired by the large U.S.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Mind the Product

NOVEMBER 30, 2017

And even though the UK is leaving the union, the UK government has confirmed that the GDPR is here to stay. TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86