Crowdsource Customer Feedback How To Technical Review 
Intercom, Inc.
APRIL 22, 2021
After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Write a draft, talk through it with your peers, your manager and other staff engineers – and don’t forget to ask for feedback.
ProductPlan
NOVEMBER 8, 2022
You created your product to help customers solve a problem and align with your organization’s product vision. Your understanding of the problem may have evolved based on observing customers using your product. It should go without saying that you want to get customer feedback. What is crowdsourcing?
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Intercom, Inc.
JULY 30, 2020
First, as the economy is buffeted by turbulent seas, companies must batten down the hatches and devote their time and attention to their current customers. Then, because budgets and resources are undoubtedly restricted, they must learn how to do more – with less. Automation has become a colossal aid for accomplishing both.
The Product Coalition
MARCH 27, 2020
2000+ people from 18 offices, across 10 countries, are all currently working remotely There’s no such thing as too many channels I’ve been working in and leading tech teams for a long time, and bringing people together and aligning them around a common goal is always one of the biggest challenges. So how do we do this at Slack?
Userpilot
MARCH 3, 2022
Helping your users get the most out of your product is an important (and tricky) job. Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience. Looking for SaaS knowledge base examples?
Usersnap
FEBRUARY 19, 2019
The customer finding it could damage your reputation. Negative online feedback is just a finger’s swipe away. It’s nice to have your customers testing the application. Crowdtesting is simply user testing through broader groups of people. How did crowdtesting come about? Crowdsourcing happens online.
ProductPlan
JANUARY 2, 2020
The skills are wide-ranging, from ruthless prioritization, the ability to build consensus with stakeholders, metrics-based decision making, and a host of other business and technical skills. When interviewing customers to make sure you truly understand what they think. Crowdsourced Picks. Problem-solving.
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