Userpilot

MARCH 3, 2022

Think about your underlying information architecture: make sure you name any articles, documents, and guides in an intuitive way that helps customers find what they’re looking for. With snappily named titles posed as questions, Surfer’s knowledge base is a great example of putting the onus on the customer’s needs.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Customer Experience 89

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. Use your position to open the door to people with little access , share resources, and good opportunities. Hello everyone!

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

Business of Software Conference

JULY 28, 2020

Nothing really happened positively here. This is actually crowdsourced words I didn’t even come up with these on my own. We’ve all heard that before and I posit that we use the word bad or synonyms because we’re fundamentally polite human beings. This wasn’t a good conversation. Those of you from the UK?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69