Lenny Rachitsky

APRIL 18, 2024

Beware of “tar pit ideas”: ideas that receive initial positive feedback but may lead to long-term challenges. However, despite the positive feedback and validation, they can become difficult to pivot away from once their limitations become apparent.

Startups 86

Startups Feedback Software Crowdsource Customer Feedback 86

Userpilot

MARCH 3, 2022

A particularly nice touch is including an ‘Ask the community’ option, effectively crowdsourcing customer support amongst your users. FigJam’s knowledge base is a fantastic example of a resource that helps users navigate resources while reinforcing their product positioning. Get a demo to see how.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. Use your position to open the door to people with little access , share resources, and good opportunities.

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

Business of Software Conference

JULY 28, 2020

Nothing really happened positively here. This is actually crowdsourced words I didn’t even come up with these on my own. We’ve all heard that before and I posit that we use the word bad or synonyms because we’re fundamentally polite human beings. This wasn’t a good conversation. Those of you from the UK?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69