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Lessons from 1,000+ YC startups: Pivoting, resilience, avoiding tar pit ideas, more | Dalton Caldwell (Y Combinator, Managing Director)

Lenny Rachitsky

Beware of “tar pit ideas”: ideas that receive initial positive feedback but may lead to long-term challenges. However, despite the positive feedback and validation, they can become difficult to pivot away from once their limitations become apparent.

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

Helping your users get the most out of your product is an important (and tricky) job. Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience. Looking for SaaS knowledge base examples?

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Black Women’s Business Collective founder Zanade Mann on advocating for your peers

Intercom, Inc.

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. Use your position to open the door to people with little access , share resources, and good opportunities. Is there something you’re aiming to?”

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Humans Are Awesome/Terrible At Risk Management | Andy Ellis, Akamai | BoS USA 2019

Business of Software Conference

Nothing really happened positively here. This is actually crowdsourced words I didn’t even come up with these on my own. Orientation is about processing; how quickly can you make that information fit with your model of the world? evidence that fits our beliefs. This wasn’t a good conversation.