Gainsight

SEPTEMBER 19, 2022

For Customer Success (CS) teams, creating and managing alignment is essential at all stages of your CS evolution. A good handbook should be crowdsourced. Have managers and individuals document the definition of their functions and responsibilities in the handbook. Creating alignment in any organization is hard.

Crowdsource 52

Crowdsource Customer Experience Systems Review Software Review 52

Gainsight

MAY 13, 2020

Integrating your customer experience processes with your customer journey management is the most innovative approach to CX, so definitely check out our new Gainsight Customer Experience Center. . Reference Center. Value Center. Expansion Center. Expansion Center. We showcased and announced Gainsight Expansion Center.

Analytic Tools 59

Analytic Tools Feedback Software Technical Review Customer Experience 59

ProductPlan

FEBRUARY 14, 2023

And crowdsource ideas for future activities and let the team vote for their top picks via a poll to ensure that as many people as possible are excited about participating. When people know video meetings are purposeful and brief, they’ll be far more engaged because that means they’ll be done that much faster.

Feedback Software 59

Feedback Software Reporting Tools Crowdsource Customer Experience 59

Business of Software Conference

JULY 28, 2020

Humans are horrible at risk management! Now if you’re a product manager you look this, you’re like Oh my God this is just make work. And so, we have beliefs about how humans are at risk management is everyone familiar with the trope of Florida man? How do we think about humans and risk management?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69