Remove Crowdsource Remove Management Remove Reference Remove Vision
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What’s a Customer Success Handbook and why it’s important?

Gainsight

For Customer Success (CS) teams, creating and managing alignment is essential at all stages of your CS evolution. Maintain alignment: A handbook helps you share your vision and your system with peers, stakeholders, and team members. A good handbook should be crowdsourced. Vision Page. Department Initiatives.

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Pulse Everywhere: The Biggest Product Announcements Ever From Gainsight

Gainsight

Two, we also have a vision to expand our offering and to make it even more competitive not just for the “now,” but also for the future. Vision and voice of the customer have made us the leader among customer success software vendors. Reference Center. Value Center. Expansion Center.

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Maximize Engagement as a Remote Product Leader

ProductPlan

And crowdsource ideas for future activities and let the team vote for their top picks via a poll to ensure that as many people as possible are excited about participating. When people know video meetings are purposeful and brief, they’ll be far more engaged because that means they’ll be done that much faster.

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Humans Are Awesome/Terrible At Risk Management | Andy Ellis, Akamai | BoS USA 2019

Business of Software Conference

Humans are horrible at risk management! Now if you’re a product manager you look this, you’re like Oh my God this is just make work. And so, we have beliefs about how humans are at risk management is everyone familiar with the trope of Florida man? How do we think about humans and risk management?