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What’s a Customer Success Handbook and why it’s important?

Gainsight

Maintain alignment: A handbook helps you share your vision and your system with peers, stakeholders, and team members. A good handbook should be crowdsourced. Review sections of the handbook and make improvements in team meetings. Vision Page. appeared first on Gainsight Software. Department Initiatives.

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30 Steps to Mobile App Launch

Alchemer Mobile

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Use this as an opportunity to crowdsource quality assurance and ensure a relatively bug-free experience once you release your public app.

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What we learned moving sales and product upmarket together

Intercom, Inc.

In 2011 Marc Andreessen declared that software is eating the world. How can salespeople give a voice to what’s happening in the market while respecting the long-term product vision ? Here’s how we did it with a few lessons we learned along the way. Trial and error: adding sales input to the product roadmap.

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Pulse Everywhere: The Biggest Product Announcements Ever From Gainsight

Gainsight

This year’s Pulse, our annual conference, now Pulse Everywhere in 2020 due to the current pandemic, is our incredible chance to share with the world our continued path towards the most meaningful innovation in our industry. . Vision and voice of the customer have made us the leader among customer success software vendors.

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How Levels.fyi Brought Salary Transparency to the Tech Industry

PMLesson's Ace the PM Interview

We realized this was a common question and decided to build a simple visualization to compare software engineer titles across companies. Since then, we’ve expanded into Product Management , Software Engineering Management, and Product Design career tracks! Software engineering and product management are increasingly popular careers.