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11 Key SaaS Roles and Responsibilities in 2023

Userpilot

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. What is a SaaS business model?

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Episode Two: Pulse Everywhere Session Recaps and Takeaways from Day Two

Gainsight

Building Programs That Drive Adoption at Scale: KC Duggan, Director of Revenue Systems at MINDBODY, JT Eborn MBA of PMP Instructure, Melissa Allen the Sr. Next, is the backbone of your CS operations: access to accurate data, consistent processes, the right tech stack, and a feedback loop. Lastly, access progress and give feedback.

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Q&A with Neil Rahilly, VP Product and Design, on product strategy, team composition, and customer feedback

Mixpanel

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. And then you want to go and really focus on those users and make sure that you’re in a position where you think you can out-serve them compared to any other company that’s out there.

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Q&A with Neil Rahilly, VP Product and Design, on product strategy, team composition, and customer feedback

Mixpanel

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. And then you want to go and really focus on those users and make sure that you’re in a position where you think you can out-serve them compared to any other company that’s out there.