article thumbnail

Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

Ideally, this outcome is a two-way negotiation between an executive at the company, often a chief product officer, a chief design officer, a CTO, and the cross-functional product team. We’re building from a shared knowledge base, and it’s a lot easier to align and agree on a next path forward.

article thumbnail

Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

in recent times, as banks provide more useful tools like searchable knowledge bases and intelligent chatbots. Banks are learning from this, enhancing their knowledge bases and making AI bots more context-aware so they can handle nuanced inquiries.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Use Generative AI and LLMs to Improve Search

TechEmpower - Product Management

Moreover, LLMs come equipped with an extensive knowledge base derived from the vast amounts of data they've been trained on. This expansive, and ever-increasing knowledge base allows them to provide insights, answers, and context that may not even exist in a business's specific dataset or repository.

article thumbnail

Woven CEO Tim Campos on how to spend your most important asset

Intercom, Inc.

Tim joined me for a chat that ranged from how to balance human-computer interaction to how to define productivity in a knowledge-based economy. Defining productivity in a knowledge-based economy. At the enterprise level within companies, this is why you’re always going to need technology leadership.

article thumbnail

Quality and consistency: Best practices for building a strong, scalable support experience

Intercom, Inc.

As Chris puts it: “Because we’re a support tool and we’re from a support background, everybody at Klaus knows how to do customer support – from our head of product, to our CTO, to our developers.

article thumbnail

How World-Class Product Teams Are Winning in the AI Era by Carlos Gonzalez de Villaumbrosia

Userpilot

Traditionally, the product function fell under Technology. Product is now at the C-level: More than 50% of Fortune 100 have a Chief Product Officer (CPO) who no longer reports to the CTO but directly to the CEO. More than 50% of Fortune 100 have a Chief Product Officer (CPO). That’s not the case anymore.

article thumbnail

Expert Spotlight: Nima Rad – Adding AI To The Toolbox To Boost Efficiency

Arkenea

Nima Rad, CTO and founding team member of a fast-growing, series A startup talks about how AI is already transforming how we approach healthcare challenges, building an innovation culture in HealthTech and more. How do you see the role of technology evolving in patient care over the next decade? Connect with him on LinkedIn here.