Intercom, Inc.
NOVEMBER 30, 2021
Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Is your tech stack ready?
Intercom, Inc.
JANUARY 28, 2020
Nowadays, digital solutions like CRMs have made it easier for sales teams to manage their pipelines online but that doesn’t always result in the best experience for the end buyer. . A centralized solution. For us, that solution is Intercom. Personalized support at every stage. Lead generation.
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Intercom, Inc.
MAY 4, 2021
Online retailer Rugs.com uses Intercom to power their customer communication across sales and support, driving increased engagement and higher checkout conversions using a conversational, messenger-based approach. We were using Olark chat, but it wasn’t very flexible”. Getting ahead of known issues.
Intercom, Inc.
OCTOBER 13, 2022
We’ve heard you loud and clear – our customers’ feedback and partnership was our biggest driving force behind today’s product announcements. First, a completely redesigned Messenger inspired and guided by our customer’s feedback, unlike anything our industry has seen before. First, though, a few quick housekeeping items.
Intercom, Inc.
MARCH 22, 2022
But with so many teams, channels, and touchpoints within the entire customer journey, how can you ensure that you’re always providing a unified, consistent, and engaging customer experience? Your teams are working less efficiently and effectively, doing three times the work, navigating disconnected tools and siloed information.
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