Customer Insight 101: How To Collect Data and Improve the User Experience in SaaS?
Userpilot
AUGUST 10, 2022
What is customer insight, and why is it essential for SaaS companies? As a product manager, you should collect customer insights to understand how users feel about your products and services. What part of the user journey makes them happy or upset? are examples of active feedback.
Let's personalize your content