Customer Experience Document Outbound Sales Training 
Intercom, Inc.
SEPTEMBER 4, 2019
The concept of coaching is different from sales training: sales training is usually the same for everyone, while coaching is based on the individual needs of each rep. Before you start coaching your sales team, it’s a good idea to learn what’s worked for other companies in the past. Download the template here.
B2B Product Management
DECEMBER 6, 2016
As you can see in the picture, these categories are inbound and outbound Product Management. This division between inbound and outbound PM duties is much more pronounced at larger companies. So if you are looking to get experience in both these areas, it is best to do it at a smaller company or a startup.
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