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How to Keep Users Coming Back With Engagement Loops

Userpilot

Customer engagement loops can serve as extensions of your CS and marketing teams. Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. It follows the customer activity outlined above. And you know what that means—free customers without the extra CAC.

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Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience

Mind the Product

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. What drives our motivation? * Get in Touch, Rate Us and More!

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Reintroducing comment sections to Netflix— a product strategy

UX Planet

Integration with profiles: Comments could be tailored to user preferences and avoid irrelevant suggestions. Time-synced Comments: For shows and movies, allow users to post comments tied to specific moments in the program. About me I’m a product designer with over 5 years of experience.

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What is Storytelling in UX and How to Use It?

UX Planet

Storytelling is an ancient art form used to inform, entertain, and enchant audiences for thousands of years. It is now being used in UX design to create engaging experiences that echo with users long after they have left the interface. These interactions should make users feel something at the emotional level.

UX 95
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The Black Mirror Test – Roisi Proven on The Product Experience

Mind the Product

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. Ethical frameworks for product development. The Black Mirror Test. The Product Experience is hosted by Lily Smith and Randy Silver.

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Core Concept: Collaborative Decision-Making in a Product Trio

Product Talk

Many of us have never had the opportunity to experience true cross-functional collaboration so it can be hard to imagine what this looks like in practice. What assumptions should they test? The engineer might be excited to try out a new API or use a new web framework. It starts with focusing on the customer. Tweet This.

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The Black Mirror Test – Roisi Proven on The Product Experience [Rebroadcast]

Mind the Product

These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test. Ethical frameworks for product development. The Black Mirror Test. The Product Experience is hosted by Lily Smith and Randy Silver.