Mironov Consulting

SEPTEMBER 22, 2020

After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term “MVP”. Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. Subtle distinctions are lost.

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Centercode

AUGUST 7, 2020

It’s the number one objective driving your product’s success. You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Centercode is uniquely built for beta testing.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

OCTOBER 26, 2023

Soft ROI comprises qualitative and less tangible benefits , for example, increased productivity from software implemented to improve internal business processes. For custom software development in-house, consider factors like development, implementation, maintenance costs, staff onboarding , and missed opportunities.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Onboarding KPIs 105

Gainsight

OCTOBER 31, 2018

And in my experience in business, the shades of gray between these categories are still lost on many people. I can think of at least three customers that we lost because of this feature.”. I think this question of causation or correlation is super relevant as the industry analyzes the impact of Customer Success.

User Testing 61

User Testing Customer Experience Support Training Product Research 61