ProductPlan

MAY 5, 2022

Your product team has limited time and resources, and you can’t accomplish every initiative on your product development wish list. Whenever you build or update a product roadmap, you’ll need to weigh the costs and benefits of several competing goals. Common examples include: Targeting new user personas.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

UX Planet

JUNE 14, 2024

Over 8,000 people were interested, so I figured this would be a perfect opportunity to explore my product strategy skills. Integration with profiles: Comments could be tailored to user preferences and avoid irrelevant suggestions. About me I’m a product designer with over 5 years of experience. Why or why not?

Product Research 52

Product Research Product Strategy Feedback Software Research Software 52

Userpilot

JUNE 12, 2024

Understanding the salary landscape for product launch managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market. Let’s get started! Let’s get started!

Product launches 52

Product launches Analytic Tools Data Visualization Feedback Software 52

Userpilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Customer Experience 97

Customer Experience Customer Feedback Feedback Software Analytic Tools 97

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Games (mobile games, gaming studios, etc.). What a year for news.

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Usersnap

JANUARY 8, 2024

As we explore the subsequent sections, we will uncover how this iterative approach to product development has revolutionized the way products are conceived, developed, and refined. Learn how to use Usersnap for getting product feedback Jump into the example section immediately ? Testing & Feedback 5.

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Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Our 2021 report includes data from 1,000 iOS and Android apps with 5,000+ active users, with over a billion app installs evaluated. 2020 reset the mobile app engagement playing field.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. Which is really where it all starts….

Data Visualization 140

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Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Transcript. Ben Johnson: Hey everyone.

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Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Christy Culp (she/her), Chief Customer Officer at Apptentive: Hello and welcome, everybody.

User Testing 173

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Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Thinking, fast and slow, in product management. What, you might wonder, does this have to do with product management? Why does it matter?

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Usersnap

APRIL 15, 2020

Roger Dooley , the author of Friction and Brainfluence , is an expert in behavioral science and customer experience. He joined the Feedback Tribe ‘s slack group yesterday for a round of Ask Me Anything. Q: Friction in the customer experience causes drop-offs, what are some ways to identify and measure friction?

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Bain Public

DECEMBER 14, 2021

Product leaders and managers are busy in their careers. Podcasts are a great alternative for people who are busy yet still want to learn and keep in the loop in their industry. We’ve listed below the top 9 podcasts we think product managers would love! They are constantly trying to stay on top of the learning curve.

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ProductPlan

MAY 10, 2022

As your customers look at their smartphones as their primary tool to shop, get entertainment, and keep in touch with friends and family, they expect the same experience in all aspects of their life. The large number of customers and transactions a digital transformation affects means you can see some significant benefits.

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The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He finally landed a job as Producer at a product agency, the equivalent of a product manager at a traditional product company.

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Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He has been the product manager for this B2B audience. In testing you discover situations and scenarios that you hadn’t expected or planned for, he says. .

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Analytic Tools Research Software User Testing Customer Experience 141

The Product Coalition

NOVEMBER 17, 2023

If you’re looking to harness the potential of Web3 and embark on the journey of building a Web3 app, this comprehensive guide is your roadmap to success. Companies own the platforms, and users don’t have much say in how things are run. It’s like a digital democracy where users have a say in how things work.

Analytic Tools 106

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Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  Success is measured in total number of customers (versus a few huge contracts) and sales velocity (how fast we can close the next 50 or 500 deals).

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Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Department of Product

JANUARY 17, 2023

Alternative Product Business Models The rise of the microsubscription and more as an alternatves to ad funded models The world, as always, is changing – and keeping on top of trends that matter to product teams is an essential part of succeeding in building winning products. All roles, however, require business skills.

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Reporting Tools User Testing Customer Experience Product Research 52

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world. A product designer.

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ProductPlan

FEBRUARY 11, 2020

Despite general happiness with their jobs , many product managers are still looking to improve some things, and there are some key things they want to change this year. That was one of the takeaways from our Product Managers in 2020 Report with answers from more than 2,500 product management professionals. Let’s take a look.

Analytic Tools 59

Analytic Tools Research Software Reporting Tools Feedback Software 59

Bain Public

MAY 2, 2022

The Bain Public team has been working closely with WatchMojo on a new initiative, which was led by our Product Designer, Sirena Chan: Multiplayer Trivia! Interactive trivia could only support single user gameplay and did not have a multiplayer option. Interactive Trivia. The Solution: Multiplayer Trivia! What is Multiplayer Trivia?

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Userpilot

SEPTEMBER 16, 2021

This is a testament to the level of engagement that you can get out of users who are enjoying what they do. In fact, productivity thrives in a gamified environment. Let's dive deeper into a few gamification strategies that can help you optimize the user experience ! Gamification can be a powerful driver of product adoption.

Research Software 52

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The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. Highly effective Product Managers (or what I call Exponential PMs) tend to be strong in all of these areas. This is based on studying, speaking with, and coaching PMs and product leaders. Let’s tuck in… What makes for a highly effective Product Manager? ??

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Business of Software Conference

APRIL 7, 2020

Ayat is a ‘queen of CRO’ with over ten years helping companies create websites that customers love, and that result in increased sales and retention. Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. Customer First fails? How do we get into the minds of the customer?

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

BrainStation Product Management

AUGUST 7, 2019

Lifelong education is a reality for Product Managers – in fact, BrainStation’s 2019 Digital Skills Survey found that more than 66 percent of product professionals participate in workshops, online courses, and in-person courses to stay on top of a profession that keeps changing. This is Product Management. Rocketship.fm.

User Testing 40

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Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. A lot of product teams are asked to deliver a fixed roadmap with some dates on it.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Userpilot

NOVEMBER 27, 2023

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Are you not sure what to add to it?

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Books Analytic Tools Data Visualization Product Research 98

Userpilot

AUGUST 6, 2020

But get it right and you and your users are set for a long (and hopefully mutually beneficial ) relationship. If you lose a customer on day one, the Lifetime Value of that customer will be about as low as it can be. In this blog, we’ll show you how to make sure your day one retention efforts set up long-run customer success.

Data Visualization 52

Data Visualization Research Software Customer Experience Reporting Tools 52

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. This session includes many questions from the audience as Jason discusses some of the learning from Basecamp’s first product launch in a decade.

Feedback Software 40

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Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. The same skills needed to grow new products can be used both to evaluate new startups to invest in, and once we’ve invested; to help them grow.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Userzoom

NOVEMBER 18, 2019

Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations. The results, as featured in our 2019 State of UX in the Enterprise survey , are a revealing array of common challenges and trends.

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