Userpilot

DECEMBER 12, 2023

By prioritizing the UX team’s effort to address the most acute user problems, a UX roadmap has a significant impact on improving satisfaction and loyalty. UX research aims to identify specific user pain points. Common research techniques include user behavior analysis, surveys, and interviews. Book the demo!

Roadmap 86

Roadmap Customer Experience UX Product Research 86

Userpilot

NOVEMBER 27, 2023

TL;DR While churn rate vs retention rate measures two different aspects of the customer journey, the goal for both is the same: to routinely track and improve them. The churn rate refers to the percentage of customers discontinuing their subscriptions during a given time period. Want to reduce customer churn?

Product Research 74

Product Research Data Visualization Feedback Software Analytic Tools 74

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. About 73% of U.S. This includes the SaaS industry too.

Analytic Tools 67

Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Usersnap

FEBRUARY 5, 2024

Imagine a whole user journey where grasping your users’ needs isn’t a task but an exhilarating step towards innovation. This rush can hinder the essential process of feature discovery, potentially leading to products that fail to satisfy user needs truly. Following user understanding, move on to ideation.

Product Research 52

Product Research Onboarding KPIs User Testing Feedback Software 52

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit.

User Testing 139

User Testing Product Research Product Marketing Customer Experience 139

Userpilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. Another way to structure teams is by customer journey stage , where a different team is responsible for one stage, like adoption. What is a product team structure?

Analytic Tools 77

Analytic Tools Feedback Software Research Software Product Research 77

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Why do you need to talk to a customer? Can we get access to customers?

Product Research 235

Product Research User Testing ChatGPT Research Software 235

Userpilot

NOVEMBER 8, 2022

This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model. Confirming you have product-market fit before launching your product ensures you have customers who are happy to pay for your product, use it, and share the word about it. Think tech startup launches their first app.

Feedback Software 79

Feedback Software User Testing Product Research Strategy 79

Mixpanel

MARCH 24, 2022

After all, what better way is there to serve your customers (and prospective customers) than to focus all your internal and external strategies on how they ultimately lead to value in your product? Here’s Yamini on everything from operationalizing NPS to empowering employees with autonomy as you scale past the startup size.

Strategy 64

Strategy Product Research Customer Feedback Data Visualization 64

The Product Coalition

JANUARY 24, 2021

Through Mural , we get to see a lot of product specs added by users from various companies. Business context Many product specs will need to explain the business and/or user behavioral case for building the feature being spec’d. for the user, for your business, and/or both. So what goes into a product spec?

Onboarding KPIs 128

Onboarding KPIs User Testing Customer Experience Feedback Software 128

DISQO

JULY 6, 2020

Financial services startup Rhino coined the phrase ‘Rhino moment’ to describe the company’s mission to reduce the financial pressures people face at move-in. Rhino then had to cater to that exact customer profile. These included defining characteristics, past renting behavior, and move intent.

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

DISQO

JULY 6, 2020

Financial services startup Rhino coined the phrase ‘Rhino moment’ to describe the company’s mission to reduce the financial pressures people face at move-in. Rhino then had to cater to that exact customer profile. These included defining characteristics, past renting behavior, and move intent.

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. From my experience, the problems that ML can help to solve usually fall into one of these buckets below: Could we make the user experience more tailored and personalised?

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

DISQO

MAY 6, 2020

The company’s service, support and sales models all needed to be reinvented to target this new customer. This startup within Farmers quickly started focusing on renters insurance as their first project and named the new business Toggle. Using Alpha’s rapid consumer feedback platform, they began conducting consumer insights tests.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

The company’s service, support and sales models all needed to be reinvented to target this new customer. This startup within Farmers quickly started focusing on renters insurance as their first project and named the new business Toggle. Using Alpha’s rapid consumer feedback platform, they began conducting consumer insights tests.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

JULY 23, 2017

Every year, dozens of eager startups emerge to ‘reinvent’ the insurance marketplace, believing that a direct-to-consumer model will eventually displace brokers. To begin, we surveyed brokers about their pain points around quoting and origination. .” appeared first on Feedback Loop. And for good reason.

Reporting Tools 40

Reporting Tools Feedback Software Product Research User Testing 40

DISQO

JULY 23, 2017

Every year, dozens of eager startups emerge to ‘reinvent’ the insurance marketplace, believing that a direct-to-consumer model will eventually displace brokers. To begin, we surveyed brokers about their pain points around quoting and origination. .” appeared first on Feedback Loop. And for good reason.

Reporting Tools 40

Reporting Tools Feedback Software Product Research User Testing 40

DISQO

MAY 22, 2019

The most innovative teams in the world use our rapid consumer feedback platform, so we have a front row seat to best-in-class processes and capabilities. Only begin experimenting after determining that success would be an exciting reality for your business and prospective customers. Run Rate by Working Backwards.

User Testing 40

User Testing Product Research Data Visualization Feedback Software 40

DISQO

MAY 22, 2019

The most innovative teams in the world use our rapid consumer feedback platform, so we have a front row seat to best-in-class processes and capabilities. Only begin experimenting after determining that success would be an exciting reality for your business and prospective customers. Run Rate by Working Backwards.

User Testing 40

User Testing Product Research Data Visualization Feedback Software 40

DISQO

SEPTEMBER 28, 2018

In large organizations, building a great product takes even more than an acute focus on customers, exhaustive research to pain points, and continuous experimentation. After all, engineers are just as motivated as anyone else in the company to make a good product to serve their end users.

Product Research 40

Product Research Data Visualization User Testing Customer Feedback 40

DISQO

SEPTEMBER 28, 2018

In large organizations, building a great product takes even more than an acute focus on customers, exhaustive research to pain points, and continuous experimentation. After all, engineers are just as motivated as anyone else in the company to make a good product to serve their end users.

Product Research 40

Product Research Data Visualization User Testing Customer Feedback 40

The Product Coalition

MAY 8, 2018

Then sharing openly the lesson learnt from the false start with the previous team may be an incentive to test the new partner against the challenges you have had faced before by listening to their feedback, assessing their know-how and attitude. It can help to understand standards of the software development company and check their expertise.

Feedback Software 60

Feedback Software Research Software Software Review User Testing 60

DISQO

JANUARY 13, 2017

appeared first on Feedback Loop. “When you’re building those partnerships internally to get people behind your idea, your idea is a pretty broad thing so it’s value has a lot to do with, or is different to everyone. The post What are the best quotes about rallying stakeholders from the podcast, This is Product Management?

Product Research 40

Product Research User Friction Product Management Product Manager 40

DISQO

JANUARY 13, 2017

appeared first on Feedback Loop. “When you’re building those partnerships internally to get people behind your idea, your idea is a pretty broad thing so it’s value has a lot to do with, or is different to everyone. The post What are the best quotes about rallying stakeholders from the podcast, This is Product Management?

Product Research 40

Product Research User Friction Product Management Product Manager 40